Launcher-v2.2022.9 Error Access Denied!

[Vialon17]

Hi, I met some trouble with paradox launcher recently.
1. after clicking Play button in steam, the launcher gives me this error message:

it mentions "error: access is denied", but the folder's security setting already sets as default and I played EU normally last weekend without any error.

(have tried set fullcontrol to 'everyone', but not work;
have tried use administrator launch game but not work)
2. the launcher can't uninstall in windows programs and features, the uninstall program runs, but it still stay in program list after refresh.
(with CClearner, have reinstalled it, but not work)
Need help, please!

 

[AndrewT]

Ah, that is usually an antivirus app getting in the way. What antivirus app do you use? You need to make sure all these apps are in its exceptions lists:

eu4.exe and dowser.exe (in the Steam EU4 folder)
C:/users/{username}/AppData/Local/Programs/Paradox Interactive/launcher-v2.2023.5/paradox launcher.exe
C:/users/{username}/AppData/Local/Programs/Paradox Interactive/bootstrapper-v2.exe

IF that doesn't help, also set each of those .exe files (EXCEPT eu4.exe !) to run as the Windows Admin user.

Then the game should run from Steam/our launcher, and enable all the DLCs.

 

[Vialon17]

Ah, that is usually an antivirus app getting in the way. What antivirus app do you use? You need to make sure all these apps are in its exceptions lists:

eu4.exe and dowser.exe (in the Steam EU4 folder)
C:/users/{username}/AppData/Local/Programs/Paradox Interactive/launcher-v2.2023.5/paradox launcher.exe
C:/users/{username}/AppData/Local/Programs/Paradox Interactive/bootstrapper-v2.exe

IF that doesn't help, also set each of those .exe files (EXCEPT eu4.exe !) to run as the Windows Admin user.

Then the game should run from Steam/our launcher, and enable all the DLCs.

Sorry about that, I have tried this method today, but not help....

but I found that after this error hint, the paradox launcher still run in background.

 

[AndrewT]

Right click on Documents in the left column of File Explorer, just under This PC there. Go to properties, location. What does it say in there?

 

[Vialon17]

Right click on Documents in the left column of File Explorer, just under This PC there. Go to properties, location. What does it say in there?

Over here.

 

[AndrewT]

So not on OneDrive?

And that user name you redacted, is the one you are logged into Windows with?


If so, try making a new Windows user and log into Windows with that - do you get the same problems in JavaScript?

 

[Vialon17]

So not on OneDrive?

And that user name you redacted, is the one you are logged into Windows with?


If so, try making a new Windows user and log into Windows with that - do you get the same problems in JavaScript?

Update:
after installed the latest paradox launcher, it won't return js error code, but three processes in background.
still can't open eu4.
(with no onedrive, and same user name.)

 

[AndrewT]

1. Right click the game you're having issues with in your Steam library and add this in the "Launch Options" window:
--pdxlDebug

2. Start the launcher and the debug log will be automatically generated and located in :

%LocalAppData%\Paradox Interactive\launcher-v2\logs\
(example: C:\Users\{user}\AppData\Local\Paradox Interactive\launcher-v2\logs\)

Attach here all .log files from that folder, thanks.

 

[Vialon17]

1. Right click the game you're having issues with in your Steam library and add this in the "Launch Options" window:
--pdxlDebug

2. Start the launcher and the debug log will be automatically generated and located in :

%LocalAppData%\Paradox Interactive\launcher-v2\logs\
(example: C:\Users\{user}\AppData\Local\Paradox Interactive\launcher-v2\logs\)

Attach here all .log files from that folder, thanks.

follow ur words.
I read those logs and found GPU process crashed, so I provided my gpu information here(gpus run normally):
name: amd radeon(TM) graphics;
driver version: 30.0.21017.1000;
name: rtx 3070 laptop;
driver version: 31.0.15.3141
(copy from device manager)
waiting for ur good news, thanks!

 

[AndrewT]

Let's look at your setup then.

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log , exceptions.log

 

[Vialon17]

Let's look at your setup then.

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log , exceptions.log

all here.
I have never changed the setting for eu.

 

[AndrewT]

From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log , exceptions.log

 

[Vialon17]

From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log , exceptions.log

I didn't found exceptions log file.

 

[AndrewT]

I don't see any good reason for this in those files. You may as well update those nVidia and AMD video drivers though:

Download The Latest Official NVIDIA Drivers

Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.

www.nvidia.com

http://support.amd.com/en-us/download

If those don't help, make a new Windows user on this machine and log into it with that - do you get the same problem there?

 

[Vialon17]

I don't see any good reason for this in those files. You may as well update those nVidia and AMD video drivers though:

Download The Latest Official NVIDIA Drivers

Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.

www.nvidia.com

http://support.amd.com/en-us/download

If those don't help, make a new Windows user on this machine and log into it with that - do you get the same problem there?

after update my amd driver, it broke, and I have to spend several hours to repair it...
It seems that there haven't had good methods to solve this problem so (maybe it's time to learn javascript now....) i'll start it by eu.exe directly.
if there has some good news about this problem, please let me know and thanks for ur help, still.

 

[AndrewT]

after update my amd driver, it broke, and I have to spend several hours to repair it...

I'm sorry that happened but I don't know why! It's a routine thing to do.

Did you try a new Windows user as I suggested?