I that case, you should create a thread in the bug reporting sub forum, and provide the necessary info. The devs don't usually peruse the tech support forum. 
Please add your details to the Bug Reports thread on the issue. Include there all log files and a crashing galaxy save file, thanks.I seem to have the same error. Since the last major patch the game crashes during play, I cannot determine the cause. The game is in English, but my CPU is the same as Kunnlan's and I also run Win10 64-bit.