Map not saving properly when saving and shutting down computer.

[Tacocraft]

Information​

I have disabled all mods​

Yes

Required​

Summary​

Map not saving properly when saving and shutting down computer.

Expected Result​

Map is meant to save.

Actual Result​

Game says map is saved, but when I turn off computer and turn back on and start game again, the map is deleted as if it never existed.

Steps to reproduce​

Start game, go to map editor, start a new map on any theme and then save the map, then turn off the computer, turn on the computer then start the game again, go to map editor and look for the map you saved but it won't be there.

Platform​

Steam

Game Version​

1.17.0-f3

Optional​

Description​

This started to be a problem with the Snowfall DLC Winter map but I've also recently tried it on a temperate map and the problem still persists.

Tags​

• Map
• Save

Attachments​

 

[AndrewT]

By "map" I assume you mean a saved game file?


Please gather both these two informational files, and attach them here:

...\Steam\steamapps\common\Cities Skylines\Cities Data\output_log.txt

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

 

[Tacocraft]

uh, if that's what the map editor saves it under, yes

 

[Tacocraft]

WOuld i need to start Cities without any mods subscribed to have the best data?

 

[co_avanya]

Are you using any mods? A lot of mods were not made for the asset editor and do not work correctly.

 

[Tacocraft]

Yes, I tested it without mods, I normally don't use mods during the map editor

 

[Tacocraft]

Sorry, No to using mods

 

[co_avanya]

Do you see the map files in the following folder?
C:\Users\%username%\AppData\Local\Colossal Order\Cities_Skylines\Maps

 

[Tacocraft]

Yep, after second or third time, went to check out what was happening and the map I created before turning off the computer had disappeared (through the files). Not any history of it. I have gotten the map uploaded on steam finally but I didn't turn off the computer for three days while I worked on it. Scared to lose progress but yeah.

 

[co_avanya]

Are you shutting the computer down through the Start menu or using the power button to turn it off? Do you have any other files that disappear or only the maps created in Cities: Skylines? If you make a test save does that also disappear or only maps?

 

[Tacocraft]

I shut it down by pressing the power button. And yes, this only happening to maps, not any game saves, cause I've always done this and I guess the recent update has done something. Well, the update I've listed.

 

[Tacocraft]

It's just seems like it's maps for now, I don't create assets and that so I can't be sure for those

 

[UltimateTobi]

I shut it down by pressing the power button. And yes, this only happening to maps, not any game saves, cause I've always done this and I guess the recent update has done something. Well, the update I've listed.

Don't wanna be that guy, and it most likely doesn't solve the issue, but try it the regular way and shut down the PC via Start > Shut Down.

 

[co_avanya]

As UltimateTobi suggests, please try shutting the PC down through the Shut Down option in the Start menu. The map files disappearing indicates that they get corrupted and are deleted by Windows. Using the Shut Down option instead of pressing the power button ensures that Windows shuts down properly.

 

[Tacocraft]

Ok, I'll try that