Menu screen does not load on launch.

[swampy167167]

Information​

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Summary​

Menu screen does not load on launch.

Steps to reproduce​

Launch game

Expected Result​

Menu screen loads

Actual Result​

Music and a blue background but nothing else

Game Version​

Latest version

What mods do you have installed?​

none (fresh install)

Affected Feature​

• Menu

Platform​

• Microsoft Store (Xbox)

Additional Information​

Additional Information​

On pc from microsoft store. I have updated drivers and reinstalled the game. Don't know what else to try.

Save Game​

Other Attachments​

 

[AndrewT]

Please try this: Rename the "Cities Skylines II" folder in your C:\Users\[user name]\AppData\LocalLow\Colossal Order (to whatever you want) and then start the game. To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

The game will create a new clean CS2 folder and if that works it means that something in your original folder is corrupt and preventing the game from starting. Do NOT delete your original folder though as your saves are stored there and if you want to keep playing you'll need to move them over to the new fresh folder!

IF that doesn't help, Can you please provide the player.log
Located in \AppData\LocalLow\Colossal Order\Cities Skylines II (To see the AppData folder you’ll need to enable View Hidden Items in File Explorer)

 

[swampy167167]

The folder rename worked. Thanks!!!