Hey Goemoe, please provide your game logs from the relevant sessions/attempts when reporting issues related to Multiplayer.
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Thanks for the logs, I've grabbed the ones that show MP related errors and passed them on the MP team to see if they can learn something.
All look to have the same error messages, but it isn't a global issue. This is interesting.
Alright, first of all it doesn't help your own case or us to just make posts after Major Updates have occurred without also providing the previously requested information. As stated before "Internal Error Occurred" typically means nothing more than a Timeout i.e. it was not able to retrieve your sessions within the allocated time. That can be because of the high number of sessions or due to slow connections.
A fresh account worked because it has no existing Sessions to retrieve, that doesn't make it a viable workaround. A VPN can work because it may choose a location closer to the server locations.
A fresh account worked because it has no existing Sessions to retrieve, that doesn't make it a viable workaround. A VPN can work because it may choose a location closer to the server locations.
Hey advo from Future, the previously requested information that we would like to receive are game logs. You can find them by going to \Documents\Paradox Interactive\Age of Wonders 4\Logs.
As Jordi has mentioned, please provide the game logs that were associated with the multiplayer games. When you play the game, a game log (as type clg) will be created. You can simply just try to go into the multiplayer session until you've reached the issue. Once the issue has occurred and prevented you from playing/proceeding, you can close the game and search for the game logs as mentioned before. You can place those .clg files in a zip folder and post a new message in this thread with the attached zip file.
As Jordi has mentioned, please provide the game logs that were associated with the multiplayer games. When you play the game, a game log (as type clg) will be created. You can simply just try to go into the multiplayer session until you've reached the issue. Once the issue has occurred and prevented you from playing/proceeding, you can close the game and search for the game logs as mentioned before. You can place those .clg files in a zip folder and post a new message in this thread with the attached zip file.
Guys, we understand the frustration around the multiplayer issue; however, outing your frustration here does not help us in gathering the necessary information to combat the issue. Therefore, I kindly ask of you to please provide us with the game logs, to help us detect and figure out how to fix the issue. I've explained how you can find the game logs in my previous message, so please, I ask of you kindly to provide those for us, so we can continue to help you guys.
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