Needs Info My game crashes when trying to open from launcher.

[Ithnan Cryo]

Information​

I have verifed my game files (Steam only)​

Yes

I have disabled all mods​

Yes

I am running the latest game update​

Yes

Required​

Summary​

My game crashes when trying to open from launcher.

Description​

Upon hitting play in the launcher my screen begins to load the game until I reach the "Crusader Kings 111" wallpaper. After a few seconds here the game crashes and an error report is offered to be sent. When I open the game up in previous versions everything works fine.

Steps to reproduce​

1. Open Paradox Launcher
2. Hit play with no mods enabled

Game Version​

1.12.1

Platform​

Windows

Additional Information​

Affected Feature​

• Crashes

Save Game​

Other Attachments​

 

[Chaotic Raven]

Hello there! Thank you for the report. Could you provide more information and if possible some game files:
* Crashes folders, they should be located at [...]\Documents\Paradox Interactive\Crusader Kings III\crashes , please provide all that were created after 1.12.1 release.
* Your error.txt, which should be present at [...]\Documents\Paradox Interactive\Crusader Kings III\logs
* If possible, information about your PC specifications

 

[Ithnan Cryo]

I can't really put entire folders here and putting all the files would be an absurd amount for every crash I've received. I'll attach two and if you need more I can do that. The debug and exception files are from a crash where I have no mods in my mod folder at all. The error one is from a crash where mods are in my folder but not selected to be run when I start up the game.

Specs:

 

[Polished knight]

Hi there!

We added the issue to our bug database, in the meantime, while we investigate it closer, here is a fix I can recommend for you to try out.
Uninstall the game and make sure that there aren't any files remaining. Then Delete or move your Crusader Kings 3 Folder from documents, and then delete launcher files found in C:/users/<UserName>/AppData/Roaming/Paradox Interactive/launcher-v2/
After that, reinstall the game, make sure the mods are disabled and try to boot the game.

Take care!

 

[Polished knight]

Hi!

To properly investigate the issue we need full zipped crash folder, feel free to add it.

Thanks!

 

[Ithnan Cryo]

This is a zipped file of the crashes. Additionally, your recommended fix did nothing and I still crash at the same location. Thanks for the try though.

 

[Polished knight]

Hello there! We added it to our database!

Thanks!

 

[Polished knight]

Hi there, we've found out that the crash is most likely machine specific, from the logs it looks like the game is trying to access pds_setting.txt however your systems appears to have it locked.
Does the crash still occurs ? If so, please check if you don't have any special functions or permissions for pds_settings.txt or entire Crusader Kings 3 documents folder.
Take care!