Owned DLC missing

[Xivilor]

Hello all,

I realy enjoyed Stellaris these past few days, but i've ran into a problem.
I've bought multiple DLCs, which are now not showing up anymore.

-I've been able to play these now missing DLC for the past few days without problem
-When i re-add the key for the DLC to steam it says my account already owns this DLC
-The steam store page says i do not own them
-In the steam DLC list they are not there
-in the launcher and game itself they are missing

I've tried a complete reinstall, deleting all related files in documents and appdata. but nothing works.
Hope this can get resolved.

 

[ThatDaniel]

Sounds like you should contact steam support if you brought them but they are not showing up in your library

 

[Xivilor]

Sounds like you should contact steam support if you brought them but they are not showing up in your library

When i go to the support page on steam it just directs me to this forum.
When i go to add the product key again it says ''Product already owned'' after which a popup shows that says ''Steam failed to install (connection timed out)''

 

[AndrewT]

I'm already helping you with this in a ZenDesk ticket.