Please help with fixing this EU4 crash.

[Europia]

Application: EUIV
Version: EU4 v1.32.2.0 Songhai
Date/Time: 2022-02-05 13:58:19

Unhandled exception C0000005 (EXCEPTION_ACCESS_VIOLATION) at address 0x000000013F7E8080

Stack Trace:
1 eu4.exe (function-name not available) (+ 0)
2 eu4.exe (function-name not available) (+ 0)
3 eu4.exe (function-name not available) (+ 0)
4 eu4.exe PHYSFS_writeSLE16 (+ 288592)
5 eu4.exe PHYSFS_writeSLE16 (+ 277362)
6 eu4.exe PHYSFS_writeSLE16 (+ 282874)
7 eu4.exe PHYSFS_writeSLE16 (+ 277790)
8 eu4.exe PHYSFS_writeSLE16 (+ 283821)
9 ntdll.dll _chkstk (+ 285)
10 ntdll.dll RtlUnwindEx (+ 1337)
11 ntdll.dll _C_specific_handler (+ 204)
12 ntdll.dll _chkstk (+ 157)
13 ntdll.dll RtlInitializeResource (+ 1338)
14 ntdll.dll RtlRaiseException (+ 559)
15 KERNELBASE.dll RaiseException (+ 61)
16 eu4.exe PHYSFS_writeSLE16 (+ 282106)
17 eu4.exe PHYSFS_writeSLE16 (+ 971)
18 eu4.exe PHYSFS_writeSLE16 (+ 140465)
19 eu4.exe (function-name not available) (+ 0)
20 eu4.exe (function-name not available) (+ 0)
21 eu4.exe (function-name not available) (+ 0)
22 eu4.exe (function-name not available) (+ 0)
23 eu4.exe (function-name not available) (+ 0)
24 eu4.exe (function-name not available) (+ 0)
25 eu4.exe (function-name not available) (+ 0)
26 eu4.exe PHYSFS_writeSLE16 (+ 541090)
27 eu4.exe PHYSFS_writeSLE16 (+ 143051)
28 kernel32.dll BaseThreadInitThunk (+ 13)
29 ntdll.dll RtlUserThreadStart (+ 29)
30 ntdll.dll RtlUserThreadStart (+ 29)

 

[gigau]

to the Tech Support subforum.

 

[grotaclas]

When exactly does your game crash? When you start eu4, on a specific date during gameplay, at random times during gameplay, when you do something specific during gameplay or at some other time? And are you using any mods?

Disclaimer: I'm not working for Paradox. I'm just trying to help people.

 

[AndrewT]

Yeah, that exceptions log tells us nothing about what caused the crash.

Aside from @grotaclas 's excellent questions:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log .

 

[Europia]

Yeah, that exceptions log tells us nothing about what caused the crash.

Aside from @grotaclas 's excellent questions:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log .

The error.log is empty right now. The crash happened while the game was at the screen with the "EUROPA UNIVERSALIS IV" text. The game's music was playing, but the game wasn't continuing to the loading screens.

 

[Europia]

The error.log is empty right now. The crash happened while the game was at the screen with the "EUROPA UNIVERSALIS IV" text. The game's music was playing, but the game wasn't continuing to the loading screens.

Also, I don't use any mods.

 

[AndrewT]

[systemsettings.cpp:208]: System memory: 2047MB
[systemsettings.cpp:215]: CPU speed: 0MHz
[systemsettings.cpp:220]: Number of processors: 2
[systemsettings.cpp:226]: CPU type: x64
[systemsettings.cpp:281]: OS: Windows 7 Service Pack 1 Build: 7601

If you are running this game in Win7 compatibility mode, please undo that as it's not necessary.

Otherwise please attach here the dxdiag.txt file I asked for before, thanks.