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_SpiKoO_

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Nov 2, 2023
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  • Prison Architect
Hello,

I'm desperate because I tried everything, but prison architect decided that it no longer wanted to work on my pc... It worked very well before, and I spent several hundred hours on the game but I don't know why the game decided to give me a black screen at startup and crash about 15 seconds after I launched the game, including in "Safe mode". I am attaching the Debug and DxDiag file.
I don't know what to do...
 

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That log look like Steam is not running,or the game was started outside Steam.

Are you doing it from the Steam PLAY button?
 
Try doing a Steam Verify operation against the game.

If that doesn't help Please try this:

- uninstall PA from Steam
- unsubscribe from all mods in this game's Steam Workshop

Delete the following folders if still present:

- Steam/SteamApps/common/PA
- C:/users/<UserName>/AppData/Local/Introversion/Prison Architect/
(keep any valued save games, of course)
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

Now install PA again and see how that goes please!
 
Thank you, I tried but it doesn't work... I send you the new Debug.txt and a proof that I bought the game (it's in french)
 

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Please make a new Windows user on this machine, and log into it with that.

Go into startup settings and disable everything, and reboot. Does that improve matters?