Prison Architect Crashing in High Volume Prison, Error Enclosed

[IscaFox]

I am playing in a high volume prison I made from scratch. After certain events like fights or sometimes just randomly, the game crashes with no warning whatsoever (no lagging, error dialogue, etc.)

I tried changing the compatibility several times with no luck in fixing it. Tried launching in legacy and safe mode and it does the same thing.

Pulled up the event log and waited until the game crashed to see what popped it. It appears to be some sort of DLL error going on.

Faulting application name: prison architect.exe, version: 0.0.0.0, time stamp: 0x5d9ef3da
Faulting module name: ig9icd32.dll, version: 25.20.100.6518, time stamp: 0x5c36710b
Exception code: 0xc0000005
Fault offset: 0x00367533
Faulting process id: 0x2e04
Faulting application start time: 0x01d58e9336ee166a
Faulting application path: C:\Program Files (x86)\Steam\Steam 2\steamapps\common\Prison Architect\prison architect.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\ki131191.inf_amd64_d668106cb6f2eae0\ig9icd32.dll
Report Id: 6136c5aa-5ecb-4c45-9354-3e3ad4d5a206
Faulting package full name:
Faulting package-relative application ID:

I see a lot of people are having the same issue with crashing so hoping this is fixed soon. Hope this error helps the devs figure out what's up.

 

[AndrewT]

The crash is in your Intel video driver:

Faulting module name: ig9icd32.dll

This is almost certainly the widespread problem when the game is run on that hardware, in particular when a taser is fired in the game.

FTI Intel video is not supported hardware for this game; the devs are looking into it but cannot promise that it will be fixed.

 

[RJenk0s]

I support this. Has been in the Mantis tracker for over a year. Debilitating bug.