Prison Architect is closing

[Kalempliyakis]

Hi, I've had an interesting problem. When I start the game with option 1, it closes at random time. I've tried it many times, it closed down every time without exception and didn't give any error message.
But when I started with option 3, I was able to play for hours.
Is this a game error or is it a problem with my computer? How can I solve this?
Windows and graphics card in the current version.

System information:

PC: MSI GL72 6QD
Graphics card: GTX 950M
Operating System: Windows 10 Pro 1903 x64

 

[UltimateTobi]

I'd assume you run Win10 32-bit?

 

[AndrewT]

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

And just after the next such crash Please send in the game log C:\Users\<UserName>\AppData\Local\Introversion\Prison Architect\debug.txt

To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

I'd assume you run Win10 32-bit?

If he had 32bit Windows the 64bit version would never be able to start at all, rather than just crash after a while.

 

[Kalempliyakis]

I'd assume you run Win10 32-bit?

I have win10 x64

 

[Kalempliyakis]

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

And just after the next such crash Please send in the game log C:\Users\<UserName>\AppData\Local\Introversion\Prison Architect\debug.txt

To see the AppData folder you'll need to enable View Hidden Items in File Explorer.