So I can't Launch/play Prison Architect. when I press play There comes a little red warning symbol/triangle next to the play button, and when hover my mouse over the triangle it says Launching the game failed.
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Has the game ever worked on this machine? Or never yet?
Please attach here the game log C:\Users\<UserName>\AppData\Local\Introversion\Prison Architect\debug.txt
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.
AND DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.
Please attach here the game log C:\Users\<UserName>\AppData\Local\Introversion\Prison Architect\debug.txt
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.
AND DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.
Please attach here the game log C:\Users\<UserName>\AppData\Local\Introversion\Prison Architect\debug.txt
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.
AND DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.
AND DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.
I'm having a similiar issue in launching the game, I just bought it and have tried numerous solutions online but no luck so far. I've tried: verifying, reinstalling, restarting, make my own preferences .txt document (it wasn't present upon installation and launching) since the debug .txt said that it failed to find it and I thought that might fix it, I've tried clearing caches, starting in the different modes, reloging into paradox account and linking it with my steam account and removing/repairing the launcher using the launcher-installer-windows app. Anyways I'd also appreciate any help. Here is my dxdiag and debug. debug 2 is how it looked prior to me trying to replace the preferences .txt.
Try updating that nVidia driver:
But I'd almost bet the problem is caused by this device in your system?
Download The Latest Official NVIDIA Drivers
Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.
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But I'd almost bet the problem is caused by this device in your system?
Since the next lines should be the game finding the video devices in your system. What is that device, can it be unplugged or removed as a test?
It's a docking station that I plug my monitors into, unplugging the docking station seems to work to launch the game and then I just plug them back in after the game has launched so I have access to my extra monitors, quirky but it worked. I updated my drivers as well, the last update I had done for them was 07/2020, anyways thanks for the help.