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More information please.
*How large a city?
*Traffic flow %
*How many landfill/incinerators? If multiples, are they all getting same results.
*What is your budget set for?
Uninformed guesses.
* Larger City may be hitting vehicle limit.
*Too high a budget does not usually help and may make the issue worse.
* Traffic flow poor. Vehicles can not get where they are trying to go before despawning.
* One Way roads may cause pathing issues.
More information would be helpful in problem shooting. Screen shots are helpful to visualize what is happening.
 
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The city is small, 150k, and the traffic flow is 82%. I use a 100% budget and have about 16 incinerators. I don't use one-way roads. My guess is a bug in the Green City DLC. I uninstalled the Ultimate Recycling Plant, and it solved the problem.
 
I remember reading the Ultimate Recycling Plant did not function as expected so I've never used it. I now use the Eco friendly incinerator from the Heart of Korea DLC. It produces no ground polution. I set the first one to random trucks. Then alternate any more between regular garbage truck and small garbage truck. The large garbage truck is slow and blocks traffic a bit. But I do like to see one occasionally.
16 incinerators may have been a couple too many. At times the games AI gets confused so sends out less trucks.
Congrats on solving your issue.