problems with "UNKNOWN STRING VALUE" (??)

[Castellon]

First I should probably move this to the Ondemand support forum, since it most likely is a problem with that specific version since I have not seen this reported before.

However lets look at a few things first.
You mention it is the "English Version"

Does that mean you have a different language support installed for your Windows?
Did you try reinstalling the game?

 

[Castellon]

No this is a language problem.

You need to set all the language options in windows to English(us) if that does not work try English(UK).

But completely wipe the game from your system first including making sure that all registry entries are gone.

 

[Castellon]

If they told you there was a patch for this then please ask them to direct you to it, since it is unknown to me.