PS4: Game blue screen crashes when returning to main menu

[mitchcity]

I recently purchased and installed the following DLCs: On Air, Sunny Breeze and Calm The Mind Radio, as well as the map and world vehicle packs and the Airports add-on, and since then, every time I exit to the main menu the game blue screen crashes and the general crash error. Is there a compatibility issue, are they bugged or defective? This wasn't happening before I installed them, so one of them must be the culprit. Any help would be appreciated. Thank you. Oh, and I did submit a PS crash report.

 

[AndrewT]

I haven't seen other such reports, although it's early days yet of course.

Let's try a clean reinstall:

- uninstall the game from the PS4

- clear the PS4 cache and game files (save game data)

Clearing Cache and Deleting Files on a PlayStation, Xbox, or PC

How to clear the cache and delete game data on your console or PC

support.activision.com

- rebuild its cache:

How to rebuild your PS4 database

Learning how to rebuild your PS4 database is a lot like running a defragmentation cycle on your PC's hard drive.

allgamers.com

- install the game again

- test with a new test city BEFORE restoring any saved games

I hope that helps you!

 

[mitchcity]

I just did this test. I started a new map and promptly saved and exited to the main menu. No crashes occured. I had not reinstalled. Apparently it is possible the Airports DLC does not work well with existing save files. Just a theory. Hope this helps.