In Review Random Crash to Desktop - d3d errors

[mmmbutters]

Information​

When reporting a crash, stability or performance problems, please ensure that you have the files ready for submission​

[CLICK] I understand

Required​

Summary​

Random Crash to Desktop - d3d errors

Steps to reproduce​

I haven't noticed a trend

Expected Result​

Crash

Actual Result​

Crash

Game Version​

1.2.5f1

Affected Feature​

• Gameplay

Platform​

• Microsoft Store (Xbox)

Save Game​

View attachment AutoSave07-May-20-15-01.cok

Crash Dump and Logs​

View attachment Player.log

Additional Information​

Additional Information​

Checking if there are any updates or suggestions for my issue. I've posted this before with no resolution. I have over 176 hours of gameplay time throughout all of the patches and updates and it has consistently happened with everyone.

I have tried multiple settings, I have completely revamped my PC (new video card, motherboard, etc.) still same issue.

Tonight it crashed twice, the first time only a few minutes after loading up a brand new game, there was nothing listed in the log for crashes as far as I could see. And another time just a few minutes ago with the same usual d3d error.

I have updated Nvidia drivers, all latest windows updates, chipset updates, etc.

Screenshot or Video​

 

[mmmbutters]

dxdiag file attached as well

 

[pdx_Mimonsi]

Thanks for this report. Are you using any mods? Please enter steps to reproduce the issue, e.g. Entering a specific save game, or doing a specific action. This will help us reproduce the issue. I have noticed your screen resolution of 7680x2160x119. Have you always used that resolution without issues before?

You mentioned d3d errors, any more info on that?

 

[mmmbutters]

Hello,

No mods used. I haven't been able to reproduce the issue doing anything specific, it seemingly does it at complete random with many different builds and maps.

I use the 7680x2160 resolution for all other games with no issues. I've tried in CS2 with 60Hz as well and it will still crash. I've tried lowering settings to medium with no luck either.

For the d3d issues, I just mean that my player.log always cites the d3d11: failed to create buffer error. Which I know people tend to lean towards graphics card or driver issues, but I've been through 3 different video cards (two different 4090's and now a 5090), and all the most up to date nvidia drivers and it hasn't changed anything. I've also clean reinstalled windows a couple of times over the past year or so.

I'm somewhat suspecting it has something to do with the high resolution, however lowering it is not ideal as it makes the game look a lot worse (Samsung G9 57").

Thank you for looking into this again.