Random Crashes

[unmerged(86723)]

Hi, I tried the solutions in the sticky threads, it helps for a while. But then it starts to crash now and again. I hope you can help me, I try to update all driver regularly, but maybe I missed something :S
They come very random for me, I'll post my info:

Error message:
Problem signature:
Problem Event Name: APPCRASH
Application Name: RomeGame.exe
Application Version: 1.0.0.0
Application Timestamp: 4c446099
Fault Module Name: RomeGame.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 4c446099
Exception Code: c0000005
Exception Offset: 00016200
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1053
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Running W7:
------------------
System Information
------------------
Time of this report: 6/24/2011, 22:02:13
Machine name: HEMMET
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
Language: Swedish (Regional Setting: Swedish)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 06/07/10 19:56:57 Ver: 08.00.15
Processor: AMD Phenom(tm) II X4 940 Processor (4 CPUs), ~3.0GHz
Memory: 6144MB RAM
Available OS Memory: 6144MB RAM
Page File: 2384MB used, 9899MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9440)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9440&SUBSYS_E850174B&REV_00
Display Memory: 3820 MB
Dedicated Memory: 1004 MB
Shared Memory: 2815 MB
Current Mode: 1680 x 1050 (32 bit) (59Hz)
Monitor Name: SyncMaster 205BW/204BW, SyncMaster Magic CX203BW/CX205BW(Digital)
Monitor Model: SyncMaster
Monitor Id: SAM021E
Native Mode: 1680 x 1050(p) (59.954Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1077 (English)
Driver Version: 8.850.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/20/2011 04:07:46, 795648 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D700-11CF-CE70-5AC8BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9440
SubSys ID: 0xE850174B
Revision ID: 0x0000
Driver Strong Name: oem25.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RV7X:8.850.0.0ci\ven_1002&dev_9440
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (2- Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_104383C0&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6363 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/3/2011 16:33:46, 2854504 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (2- Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_104383C0&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6363 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/3/2011 16:33:46, 2854504 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output(Optical) (2- Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_104383C0&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6363 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/3/2011 16:33:46, 2854504 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

 

[AndrewT]

Have you applied the 2.32 patch? What version and checksum show on the main game menu? Is there anything that seems to trigger the crash? Can you describe the exact nature of the crash please?

Please post your Rome/settings.txt and Rome/logs/system.log files. Note that if you use Vista/Win7 and have installed the game in the suggested folder c:\Program Files\Paradox Interactive\Rome\, the active versions of these last two files will have been redirected by Vista/win7 to a non-system directory, like c:\Users\[name]\AppData\Local\VirtualStore\Program Files\Paradox Interactive\Europa Universalis - Rome\, where [name] is your Vista/Win7 user name. You may have to search your C: drive for them.

 

[unmerged(86723)]

Hi thank you for the fast reply. I apologize, I forgot to mention that I use steam. I assume that steam updates it to the latest version. I bought the Gold version, I only see Vae Victis in the menu. No version numbers or similar. I have not noticed anything special around the crashes they feel random to me. Once today it was in a battle and another when I was just letting time go, building etc.

Settings:
View attachment settings.txt

System:
View attachment system.txt

There I hope that worked

 

[AndrewT]

The version and checksum should be on the main game menu, but for some folks it only shows when you go to host an MP game - please do that and report back, your system files look OK.

 

[unmerged(86723)]

Hi again I found this: Rome v2.32c (IYID) I hope it helps.

 

[AndrewT]

That appears to be the right checksum for 2.32c on Steam. So I'm not sure why you are having so many crashes, it's not normal. You could try updating your video driver http://sites.amd.com/us/game/downloads/Pages/radeon_win7-64.aspx

You could also try simplifying your configuration, and see if that helps:

x=1024
y=768

fullScreen=no

master_volume=-1 # note: this is minus one

renderTrees=no

This will lower your game resolution, remove trees, play with no sound, and in a Window. If this helps you can undo those one by one to see which one worked. Also with it in a Windows, you might get a more useful Windows error message in the background in any crash.

 

[unmerged(86723)]

Alright, I will try. If I notice any change or specific error I will report here.

Thanks for all the help!!

 

[unmerged(86723)]

Hi again, once when I was playing I got a crash and a error message from Microsoft Visual C++ Runtime Library. I've gotten this now and then, but I'm not sure if it should be in conflict with the game. I have only seen that message once with a crash. I will look on how to solve it. I just wanted to ask if you think it could be a conflict thanks to that?

 

[AndrewT]

We have had issues with that, although it usually means the game doesn't run at all. You could try MS Visual C++ 2005 SP1 http://www.microsoft.com/downloads/...9-ae1a-4a14-984d-389c36f85647&displayLang=en#