Random game crashes

[Lashevro]

I'm quite enjoyed this game but every once in a while the game crashes for no reason I can divine. I usually get about 45-60 minutes of playtime, but I've had it crash after as few as 10 minutes or as long as 2 hours!

So far it I can't find a reproducible trigger for these phantom crashes. They have occurred while I've been browsing courtiers for more able council members, while I've been scrolling around the map to get a feel for terrain, and not once have I crashed during any of the events listed on the first to pages of the tech support forums. gonna keep digging, but I hope this gets a reply in the meantime.

Edit: Also, I'm running CK2 with steam, on windows 7.

 

[AndrewT]

please post a dxdiag.txt (you can delete everything after the "Sound devices" section for brevity), settings.txt, system.log and error.log files (you'll need to rename the .log files to .txt to upload). Also open setup.log, search for "checksum", and paste that line only in here.

 

[Lashevro]

Sorry, I'm new to debugging, where/what is the dxdiag.txt?

I think I found the other files though:
Settings


refreshRate=60
fullScreen=yes
shadows=no
shadowSize=2048
multi_sampling=0
anisotropic_filtering=0
gamma=50.000000
}
sound_fx_volume=85.000000
music_volume=84.000000
scroll_speed=50.000000
camera_rotation_speed=50.000000
zoom_speed=50.000000
mouse_speed=50.000000
master_volume=100.000000
ambient_volume=50.000000
mapRenderingOptions=
{
draw_terrain=yes
draw_water=yes
draw_borders=yes
draw_trees=no
draw_rivers=yes
draw_postfx=yes
draw_sky=yes
draw_bloom=no
draw_tooltips=yes
draw_hires_terrain=no
draw_citysprawl=yes
}
camera_speed=50.000000
camera_tilt=100.000000
centered_zoom_in=yes
lastplayer=""
lasthost=""
serveradress="diplomacy.valkyrienet.com"
autosave="HALFYEAR"
difficulty="NORMAL"
outliner=
{
1 2 3 4 5 6 7 9 13 }
outliner_open=yes
windowmovetime=0.200000
disable_wikipedia_links=yes
hints=yes
disabled_hints=
{
1 1 1 1 1 1 1 1 0 1 1 1 1 1 1 1 }

System log

[systemsettings.cpp:180]: System memory: 0MB
[systemsettings.cpp:182]: CPU speed: 2493MHz
[systemsettings.cpp:189]: Number of processors: 2
[systemsettings.cpp:200]: CPU type: x86
[systemsettings.cpp:232]: OS: Unknown Service Pack 1 Build: 7601
[gfx_settings.cpp:54]: Graphic Adapters:
[gfx_settings.cpp:59]: 0: NVIDIA GeForce 8600M GT
[gfx_settings.cpp:76]: Checking for multi-sampling support:
[gfx_settings.cpp:87]: 2 samples supported.
[gfx_settings.cpp:87]: 4 samples supported.
[gfx_settings.cpp:87]: 8 samples supported.
[gfx_settings.cpp:102]: Using Adapter [0]:
[gfx_settings.cpp:108]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
[gfx_settings.cpp:150]: Graphics device: NVIDIA GeForce 8600M GT
[gfx_settings.cpp:151]: Graphics driver: nvd3dum.dll
[gfx_settings.cpp:156]: Driver version: 8681
[gfx_settings.cpp:173]:


Dumping all gfx info:
DeviceIdentifier: {D7B71E3E-4747-11CF-7152-25221EC2C535}
VendorId: 4318
DeviceId: 1031
SubSysId: 36573224
Revision: 161
DriverVersion.HighPart: 524304
DriverVersion.LowPart: 729577


[gfx_settings.cpp:223]: Instancing supported.
[gfx_settings.cpp:241]: Video memory amount: 1342MB
[gfx_settings.cpp:244]: Support for T&L found.
[gfx_settings.cpp:247]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:248]: MaxVertexBlendMatrices: 4
[gfx_settings.cpp:249]: MaxVertexBlendMatrixIndex: 8
[gfx_settings.cpp:251]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:252]: MaxTextureBlendStages: 8
[gfx_settings.cpp:253]: Support for Anisotropic filtering found.
[gfx_settings.cpp:256]: Max Anisotropic filtering: 16
[gfx_settings.cpp:257]: Anisotropic filtering set to: 0
[gfx_settings.cpp:261]: Vertex Shader version: 3.0
[gfx_settings.cpp:266]: Pixel Shader version: 3.0
[main.cpp:437]: CK2 Version Mar 15 2012 : 10:25:14
[internationalizedtext.cpp:1244]: Create table
[internationalizedtext.cpp:1246]: Create text database
[graphicssettings.cpp:624]: Not using multisampling.
[graphics.cpp:151]: Creating device with: HARDWARE_VERTEXPROCESSING
Fullscreen=yes
RefreshRate=60
Resolution=1440x900
[graphicssettings.cpp:413]: Usable res: 1024 768 60
[graphicssettings.cpp:413]: Usable res: 1280 800 60
[graphicssettings.cpp:413]: Usable res: 1440 900 60
[graphics.cpp:190]: Done creating device.
[graphics.cpp:1783]: Used video memory before alt tab:
[graphics.cpp:1826]: Used video memory after alt tab:


Error log

[texturehandler.cpp:169]: Couldn't find texture file: gfx//coats_of_arms//dynasties.tga.
[texturehandler.cpp:169]: Couldn't find texture file: .
[texturehandler.cpp:169]: Couldn't find texture file: .
[texturehandler.cpp:169]: Couldn't find texture file: .
[sound.cpp:232]: Sound naval_battle_background not found.
[sound.cpp:232]: Sound naval_battle_background not found.
[sound.cpp:232]: Sound naval_battle_background not found.
[sound.cpp:232]: Sound naval_battle_background not found.
[texturehandler.cpp:169]: Couldn't find texture file: .
[texturehandler.cpp:169]: Couldn't find texture file: .
[texturehandler.cpp:169]: Couldn't find texture file: .
[sound.cpp:232]: Sound naval_battle_background not found.
[sound.cpp:232]: Sound naval_battle_background not found.
[sound.cpp:232]: Sound naval_battle_background not found.
[sound.cpp:232]: Sound naval_battle_background not found.
[sound.cpp:232]: Sound naval_battle_background not found.
[sound.cpp:232]: Sound naval_battle_background not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound naval_battle_background not found.
[sound.cpp:232]: Sound naval_battle_background not found.
[sound.cpp:232]: Sound naval_battle_background not found.
[sound.cpp:232]: Sound naval_battle_background not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound transferregimentship not found.
[sound.cpp:232]: Sound naval_battle_background not found.
[sound.cpp:232]: Sound naval_battle_background not found.


And Checksum
[ck_application.cpp:776]: Checksum is CK2 v1.04c (CPGP) -1848086476

 

[AndrewT]

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7).
After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then post the first part of that file here.

I see no real problem with the above, but on re-reading your OP you may have an overheating problem. Please report the temperatures of your CPU and video (GPU) 1/ before starting the game up and 2/ after say 20 minutes' play. If your PC's vendor has given you no way of reading temperatures, Google for and install SPEEDFAN.

 

[Lashevro]

Now that you mention it I have had some issues with overheating before, but I was thinking overheating would make subsequent play times shorter, which doesn't really seem to be the case...

anyways, the dxdiag:

------------------
System Information
------------------
Time of this report: 4/16/2012, 22:07:00
Machine name: LAPTOP-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120305-1505)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: XPS M1530
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A12
Processor: Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz (2 CPUs), ~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 3108MB used, 5077MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Previously: Crashed in DirectShow (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8600M GT
Manufacturer: NVIDIA
Chip type: GeForce 8600M GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0407&SUBSYS_022E1028&REV_A1
Display Memory: 2032 MB
Dedicated Memory: 241 MB
Shared Memory: 1791 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LPLDF00
Native Mode: 1440 x 900(p) (60.004Hz)
Output Type: Internal
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.16.0011.8681 (English)
Driver Version: 8.16.11.8681
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/19/2009 13:35:00, 9544192 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4747-11CF-7152-25221EC2C535}
Vendor ID: 0x10DE
Device ID: 0x0407
SubSys ID: 0x022E1028
Revision ID: 0x00A1
Driver Strong Name: oem50.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section001:8.16.11.8681ci\ven_10de&dev_0407&subsys_022e1028
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
deleted for brevity, like you said.

 

[AndrewT]

Your video driver is really old, in Win7 terms. Please update it http://www.geforce.com/drivers/results/42588

If that doesn't help, please post the temperature info I asked for, thank you.