report error

[unmerged(41748)]

this is happening all the time
the screen goes black the I get a message hoi error do you want send report then i go back to window screen.

 

[Castellon]

Do you have the patch installed?

Also

Okay let's try some standard things.
1) Rename the AVI folder to AVI_back
2) Set the color depth to 16BIT
3) Turn off everything in the background like E-mail/ICQ/Messenger, Virus protection and everything in the system tray beside the clock.
4) Update your Windows, update your Video card drivers and audio card drivers. Then repeat steps 1-3.