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Rome Freezes When Game is Loaded

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unmerged(112176)

Recruit
1 Badges
Aug 25, 2008
6
0
  • Europa Universalis: Rome
I bought EU Rome from Wal-Mart and installed it on my laptop. The game worked great once I installed the 1.3 patch. I played several different nations and logged well over 24 hours worth of gameplay. Then, yesterday, the game quit working.

The game starts just fine and loads up. It allows you to select a time period to start or to choose from a saved game. Once you choose a game (it does not matter which) and press play, it loads it and then once the map comes up the game is dead. The cursor moves but nothing in the game responds. The game has to be closed by the task manager which gives the following error:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: RomeGame.exe
Application Version: 1.0.0.0
Application Timestamp: 48a19fbc
Hang Signature: fed8
Hang Type: 1
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Hang Signature 1: f8e896c986363dd75200834d7b8c81d9
Additional Hang Signature 2: ce69
Additional Hang Signature 3: c7624ef42e1cb81b94a7cfc5e7e06d7a
Additional Hang Signature 4: d459
Additional Hang Signature 5: 3b47639fd9f0a64676bdce9e206f6b7b
Additional Hang Signature 6: ac4f
Additional Hang Signature 7: 002c9919939e98084c5c7a1f80ed8842

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Things I've tried:
1.3 patch installed
the game was repaired
the game was uninstalled
the game was reinstalled
tried fullScreen=no
tried multisampling=0
tried renderTrees=no



Here is DxDiag.txt
------------------
System Information
------------------
Time of this report: 8/25/2008, 22:19:39
Machine name: LIVEBOOK
Operating System: Windows Vista™ Ultimate (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080425-1930)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer INC.
System Model: Z84J
BIOS: BIOS Date: 12/11/06 17:54:14 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 CPU T7600 @ 2.33GHz (2 CPUs), ~2.3GHz
Memory: 3070MB RAM
Page File: 1084MB used, 5281MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce Go 7700
Manufacturer: NVIDIA
Chip type: GeForce Go 7700
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0397&SUBSYS_14421043&REV_A1
Display Memory: 776 MB
Dedicated Memory: 504 MB
Shared Memory: 271 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll
Driver Version: 7.15.0010.9754 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 12/19/2006 13:38:00, 3055616 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-40D7-11CF-E955-483401C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0397
SubSys ID: 0x14421043
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeVC1_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{B338D50D-A64A-4790-AC01-475B64252A78}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0882&SUBSYS_10430000&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/2/2006 02:36:49, 235520 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Output Device (SPDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0882&SUBSYS_10430000&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/2/2006 02:36:49, 235520 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Line In (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
Date and Size: 11/2/2006 02:36:49, 235520 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Microphone (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
Date and Size: 11/2/2006 02:36:49, 235520 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Microphone (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.00.5840.16387 (English)
Driver Attributes: Final Retail
Date and Size: 11/2/2006 02:36:49, 235520 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Logitech MX Revolution Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xB007
FF Driver: n/a

Device Name: Logitech MX Revolution Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xB007
FF Driver: n/a

Device Name: Logitech MX5500 Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xB30B
FF Driver: n/a

Device Name: Logitech MX5500 Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xB30B
FF Driver: n/a

Device Name: Logitech MX5500 Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xB30B
FF Driver: n/a

Device Name: Logitech MX5500 Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xB30B
FF Driver: n/a

Device Name: Logitech MX5500 Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xB30B
FF Driver: n/a

Device Name: Logitech MX5500 Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xB30B
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x27CB
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 1/19/2008 00:53:42, 194560 bytes
| Driver: usbd.sys, 1/19/2008 00:53:17, 5888 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 1/19/2008 00:49:18, 54784 bytes
| Driver: kbdclass.sys, 1/19/2008 02:41:52, 35384 bytes
|
+ Logitech HID-Compliant Keyboard
| Vendor/Product ID: 0x0000, 0x0B30
| Matching Device ID: hid\{00001124-0000-1000-8000-00805f9b34fb}_vid&0002046d_pid&b30b&col01
| Lower Filters: LHidFilt
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 1/19/2008 00:49:18, 54784 bytes
| Driver: kbdclass.sys, 1/19/2008 02:41:52, 35384 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 1/19/2008 00:49:18, 54784 bytes
| Driver: mouclass.sys, 1/19/2008 02:41:52, 34360 bytes
|
+ Logitech MX Revolution Bluetooth Mouse
| Vendor/Product ID: 0x0000, 0x0B00
| Matching Device ID: hid\{00001124-0000-1000-8000-00805f9b34fb}_vid&0002046d_pid&b007&col01
| Upper Filters: LMouFilt
| Lower Filters: LHidFilt
| Service: mouhid
| Driver: LHidFilt.Sys, 11/29/2007 02:17:48, 35088 bytes
| Driver: LMouFilt.Sys, 11/29/2007 02:17:56, 36368 bytes
| Driver: KHALMNPR.Exe, 11/29/2007 02:17:20, 55824 bytes
| Driver: WdfCoInstaller01005.dll, 6/22/2007 12:34:02, 1419232 bytes
| Driver: mouhid.sys, 1/19/2008 00:49:16, 15872 bytes
| Driver: mouclass.sys, 1/19/2008 02:41:52, 34360 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 1/19/2008 02:42:19, 54328 bytes
| Driver: sermouse.sys, 1/19/2008 00:49:16, 19968 bytes
| Driver: mouclass.sys, 1/19/2008 02:41:52, 34360 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 26.4 GB
Total Space: 152.6 GB
File System: NTFS
Model: ST9160823AS ATA Device

--------------
System Devices
--------------
Name: Intel(R) PRO/Wireless 3945ABG Network Connection
Device ID: PCI\VEN_8086&DEV_4222&SUBSYS_10008086&REV_02\4&35A20ED8&0&00E0
Driver: C:\Windows\system32\DRIVERS\NETw4v32.sys, 11.05.0000.0032 (English), 10/19/2007 00:29:40, 2251776 bytes
Driver: C:\Windows\system32\NETw4c32.dll, 11.05.0000.0000 (English), 10/19/2007 00:29:42, 745472 bytes
Driver: C:\Windows\system32\NETw4r32.dll, 11.05.0000.0000 (English), 10/19/2007 00:29:38, 2777088 bytes

Name: Intel(R) 82801G (ICH7 Family) SMBus Controller - 27DA
Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_13471043&REV_02\3&11583659&0&FB
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_14931043&REV_02\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.00.6001.17036 (English), 1/18/2008 23:30:49, 53760 bytes

Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D6
Device ID: PCI\VEN_8086&DEV_27D6&SUBSYS_13471043&REV_02\3&11583659&0&E3
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/19/2008 02:42:20, 151096 bytes

Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D4
Device ID: PCI\VEN_8086&DEV_27D4&SUBSYS_13471043&REV_02\3&11583659&0&E2
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/19/2008 02:42:20, 151096 bytes

Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D2
Device ID: PCI\VEN_8086&DEV_27D2&SUBSYS_13471043&REV_02\3&11583659&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/19/2008 02:42:20, 151096 bytes

Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_13471043&REV_02\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/19/2008 02:42:20, 151096 bytes

Name: Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_13471043&REV_02\3&11583659&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:21, 39424 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:25, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:42, 194560 bytes
Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16386 (English), 11/2/2006 04:46:05, 8704 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 02:34:25, 15872 bytes

Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_13471043&REV_02\3&11583659&0&EB
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:20, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:25, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:42, 194560 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 02:34:25, 15872 bytes

Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_13471043&REV_02\3&11583659&0&EA
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:20, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:25, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:42, 194560 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 02:34:25, 15872 bytes

Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_13471043&REV_02\3&11583659&0&E9
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:20, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:25, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:42, 194560 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 02:34:25, 15872 bytes

Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_13471043&REV_02\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:20, 23552 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:25, 226304 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:42, 194560 bytes
Driver: C:\Windows\system32\hcrstco.dll, 6.00.6001.18000 (English), 1/19/2008 02:34:25, 15872 bytes

Name: Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4
Device ID: PCI\VEN_8086&DEV_27C4&SUBSYS_13471043&REV_02\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.00.6001.18000 (English), 1/19/2008 02:41:20, 17976 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6001.18000 (English), 1/19/2008 02:42:10, 45112 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6001.18000 (English), 1/19/2008 02:41:30, 21560 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6001.18000 (English), 1/19/2008 02:43:06, 110136 bytes

Name: Intel(R) 82801GBM (ICH7-M) LPC Interface Controller - 27B9
Device ID: PCI\VEN_8086&DEV_27B9&SUBSYS_13471043&REV_02\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6001.18000 (English), 1/19/2008 02:41:14, 16440 bytes

Name: Mobile Intel(R) 945GM/PM/GMS/940GML and Intel(R) 945GT Express PCI Express Root Port - 27A1
Device ID: PCI\VEN_8086&DEV_27A1&SUBSYS_12521043&REV_03\3&11583659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/19/2008 02:42:20, 151096 bytes

Name: Mobile Intel(R) 945GM/PM/GMS/940GML and Intel(R) 945GT Express Processor to DRAM Controller - 27A0
Device ID: PCI\VEN_8086&DEV_27A0&SUBSYS_12521043&REV_03\3&11583659&0&00
Driver: n/a

Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_13471043&REV_E2\3&11583659&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6001.18000 (English), 1/19/2008 02:42:20, 151096 bytes

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_197B&DEV_2360&SUBSYS_13481043&REV_02\4&33F99C5A&0&00E2
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.00.6001.18000 (English), 1/19/2008 02:41:13, 16440 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6001.18000 (English), 1/19/2008 02:42:10, 45112 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6001.18000 (English), 1/19/2008 02:41:30, 21560 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6001.18000 (English), 1/19/2008 02:43:06, 110136 bytes

Name: Generic Marvell Yukon Chipset based Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4364&SUBSYS_11E51043&REV_12\4&17388E0D&0&00E3
Driver: n/a

Name: Ricoh MMC Host Controller
Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_13471043&REV_01\4&105FDB4B&0&0AF0
Driver: C:\Windows\system32\DRIVERS\rimmptsk.sys, 1.00.0000.0009 (Japanese), 11/16/2005 20:28:32, 28928 bytes

Name: RICOH OHCI Compliant IEEE 1394 Host Controller
Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_13471043&REV_00\4&105FDB4B&0&08F0
Driver: C:\Windows\system32\DRIVERS\ohci1394.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:33, 61952 bytes
Driver: C:\Windows\system32\DRIVERS\1394bus.sys, 6.00.6001.18000 (English), 1/19/2008 00:53:27, 53376 bytes

Name: SDA Standard Compliant SD Host Controller
Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_13471043&REV_19\4&105FDB4B&0&09F0
Driver: C:\Windows\system32\DRIVERS\sdbus.sys, 6.00.6001.18000 (English), 1/19/2008 00:32:56, 88576 bytes

Name: Ricoh Memory Stick Host Controller
Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_13471043&REV_0A\4&105FDB4B&0&0BF0
Driver: C:\Windows\system32\snymsico.dll, 1.00.0000.9120 (English), 9/3/2004 12:00:00, 90112 bytes
Driver: C:\Windows\system32\DRIVERS\rimsptsk.sys, 1.00.0002.0005 (Japanese), 12/22/2005 17:02:22, 51840 bytes

Name: NVIDIA GeForce Go 7700
Device ID: PCI\VEN_10DE&DEV_0397&SUBSYS_14421043&REV_A1\4&1F9740D8&0&0008
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 4447808 bytes
Driver: C:\Windows\system32\nvd3dum.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 3055616 bytes
Driver: C:\Windows\system32\nvapi.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 303104 bytes
Driver: C:\Windows\system32\nvoglv32.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 5685248 bytes
Driver: C:\Windows\system32\nvcpl.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 7766016 bytes
Driver: C:\Windows\system32\nvsvc.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 90191 bytes
Driver: C:\Windows\system32\nvmctray.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 81920 bytes
Driver: C:\Windows\system32\nvdisps.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 5632000 bytes
Driver: C:\Windows\system32\nvdispsr.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 5230592 bytes
Driver: C:\Windows\system32\nvgames.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 3063808 bytes
Driver: C:\Windows\system32\nvgamesr.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 3207168 bytes
Driver: C:\Windows\system32\nvmccss.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 188416 bytes
Driver: C:\Windows\system32\nvmccssr.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 458752 bytes
Driver: C:\Windows\system32\nvmobls.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 888832 bytes
Driver: C:\Windows\system32\nvmoblsr.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 2854912 bytes
Driver: C:\Windows\system32\nvvitvs.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 3321856 bytes
Driver: C:\Windows\system32\nvvitvsr.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 3338240 bytes
Driver: C:\Windows\system32\nvmccs.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 229376 bytes
Driver: C:\Windows\system32\nvmccsrs.dll, 7.15.0010.9754 (Arabic), 12/19/2006 13:38:00, 45056 bytes
Driver: C:\Windows\system32\nvcpluir.dll, 1.03.0007.0040 (English), 12/19/2006 13:38:00, 1019904 bytes
Driver: C:\Windows\system32\nvexpbar.dll, 1.03.0007.0040 (English), 12/19/2006 13:38:00, 307200 bytes
Driver: C:\Windows\system32\nvwss.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 2048000 bytes
Driver: C:\Windows\system32\nvwssr.dll, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 2371584 bytes
Driver: C:\Windows\system32\nvcpl.cpl, 1.03.0007.0040 (English), 12/19/2006 13:38:00, 69632 bytes
Driver: C:\Windows\system32\nvcolor.exe, 7.15.0010.9754 (English), 12/19/2006 13:38:00, 147456 bytes
Driver: C:\Windows\system32\nvcplui.exe, 1.03.0007.0040 (English), 12/19/2006 13:38:00, 806912 bytes
Driver: C:\Windows\system32\nvudisp.exe, 1.00.0001.0056 (English), 12/19/2006 13:38:00, 356352 bytes
Driver: C:\Windows\system32\nvapps.xml, 12/19/2006 13:38:00, 87160 bytes
Driver: C:\Windows\system32\nvwsapps.xml, 12/19/2006 13:38:00, 70770 bytes
Driver: C:\Windows\help\nvcpl\nvcpl.chm, 12/19/2006 13:38:00, 118499 bytes
Driver: C:\Windows\help\nvcpl\nvdsp.chm, 12/19/2006 13:38:00, 165141 bytes
Driver: C:\Windows\help\nvcpl\nv3d.chm, 12/19/2006 13:38:00, 90934 bytes
Driver: C:\Windows\help\nvcpl\nvmob.chm, 12/19/2006 13:38:00, 54994 bytes
Driver: C:\Windows\help\nvcpl\nvwks.chm, 12/19/2006 13:38:00, 174806 bytes
Driver: C:\Windows\system32\nvuninst.exe, 1.00.0001.0056 (English), 12/19/2006 13:38:00, 356352 bytes
Driver: C:\Windows\system32\nvdisp.nvu, 12/19/2006 13:38:00, 3181 bytes
Driver: C:\Windows\system32\dpinst.exe, 2.00.0001.0000 (English), 12/19/2006 13:38:00, 521128 bytes





Please help me get my game working. I was only able to play it long enough to get addicted.
 
Well I'm not sure why it happened, but I do note your video driver is way old -especially for a Vista one. The current one is http://www.nvidia.com/object/winvista_x86_175.19_whql.html assuming 32bit Vista.

If it still happens then, try uninstalling, manually deleting the game directory, then reinstalling in a new directory (such as c:\games\rome).
 
1. Install DX 9c latest dx10 only dosent work
2. run game as admin and in xp combability mode

i had a lot of trubles in vista too before thows things now works fine

its the same thing in EU3
 
I am running Vista Ultimate 32-bit.
So far I've tried everything on this forum except for two things. First, I can only update my NVIDIA with an OEM driver for my laptop. I've contacted the company about any updates but they have not responded yet. Second, I have installed DX 9c multiple times but it doesn't change anything and the dxdiag.txt still only shows DX 10 installed.

The mystery to me is that the game played perfectly fine on this system for several days before the freeze problem happened. I have a very stable setup and despite the Vista stigma I rarely have any problems with Vista. This caused me to dig around and I found a security update (KB936181) that was installed automatically to my system the same day the freeze problem began. This update is for the Microsoft XML Core Services 4.0 Service Pack 2 and according to the Microsoft knowledge base it has caused a number of problems and compatibility issues in Vista. They have a "so called" fix (941833), but it didn't do the trick.

Once again, the game loads perfectly fine. It allows you to choose your time period and nation or choose a saved game. Once you choose it appears to load just fine, but once the map comes up the game is frozen. The cursor will move but the game is frozen and must be shut down manually. I've tried compatibility modes, running as administrator, installing game on the C drive directly, just to name a few more for the record. I am still open to any more suggestions but I kinda suspect the Windows update killed it. If anyone knows anything please reply. I would hate to have to write off this great game.
 
You don't say if you tried the complete re-install I suggested?
First, I can only update my NVIDIA with an OEM driver for my laptop. I've contacted the company about any updates but they have not responded yet.
Click to expand...
You could try www.omegadrivers.net
Second, I have installed DX 9c multiple times but it doesn't change anything and the dxdiag.txt still only shows DX 10 installed.
Click to expand...
That's normal, DX 9 does not replace DX 10 but is there in addition - if you don't get the "missing DLL" error then you have DX9 and that is not your problem..
 
I did a repair and then reinstall in Program Files. I did a complete uninstall and then reinstalled to the C: drive directly. I also tried turning firewall, virus protection, and malware protection off. I even did a complete virus scan and registry scan and repair.

I installed it from a CD. It never asked for any type of registration code or anything. Does the game have a trial mode? Does it have to run from the CD?
 
The game does not have a trial mode, does not require the CD, and is not supposed to ask for a registration code.

Did you yet try a new videi driver from omegadrivers? Did you run the game in XP compatibility mode? What about disabling UAC, have you tried that?
 
I tried installing the omega driver. It runs through the process of installing but when I reboot to complete the process, the computer is still using the old driver. My laptop manufacturer still has not yet contacted me back about their updates. Hopefully they will soon.

I've also tried running the game and the launcher (both and in different combinations) in XP compatibility mode and as administrator.
I also have UAC turned off. Still no luck.
 
How bizarre, haven't heard that happen before. I am quite sure your problem is the video driver, in whole or part.
 
The manufacturer of my laptop has finally sent me a response with some real information. Basically, in my words, the laptop I have is a year old and was also discontinued about nine months ago to make way for newer models. Since they don't sell my particular laptop anymore, they don't see the need to update the old video driver (nvd3dum.dll) they have provided. The worst part is that their OEM version of Vista Ultimate 32-bit will only allow their driver to install. In other word, Omega Drivers and even drivers directly from NVIDIA will not install.

In the notes at the Omega Drivers website, the guy mentions that he hasn't provided drivers for laptops but hopefully will soon. Strangely enough the omega driver I did try on my laptop did appear to install, but when I rebooted to complete the installation I was still running nvd3dum.dll. If the guy at Omega does continue his work maybe it will fix my problem.

Do you think it could be a bad registry value linked to the game or the video driver?
 
Erm, no, I don't. What makes you ask?
 
On the laptop I owned before this one, there was a bad registry value that caused a Sim City game that had worked for months to stop working.

I'm just looking for any other possibilities cause apparently I can't upgrade my two year video driver. If the video driver is the problem and not something else, then I have to write the game off as a loss.
 
Nasty situation to be in, sorry about that! Terrible support you got for a new machine, I have to say.

BTW the fact that the video driver is using the same module name nvd3dum.dll doesn't mean it didn't update; it's the version and date of that module that would change, not the module name itself.

But yes, I agree it looks like you need to either run the game on a different machine, make them change the machine for one they'll support properly, or take the game back to Walmart and get your money back.
 
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