Start up Crash

[ranger044]

every time i try to load EU: Rome (not gold or vv) the game crashes while loading. It gets to the map properly initialized screen then goes blank and says the game has stopped working. No message comes up saying why or what was wrong, it just says the Rome has stopped working. Anyone know why this keeps happening?

And i have downloaded the update, before that the game didn't even start loading.

 

[AndrewT]

Make sure you have the very latest DirectX 9.0c sub-version; you have to download the installer (dxwebsetup.exe), save it to a local directory, and then run it.
http://www.microsoft.com/downloads/...38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en

Please run DXDIAG, Save All Info, and post dxdiag.txt here (first delete everything after the Sound Devices section so it will fit). Also post your Rome/settings.txt and Rome/logs/system.log files. Note that if you use Vista/Win7 and have installed the game in the suggested folder c:\Program Files\Paradox Interactive\Rome\, the active versions of these last two files will have been redirected by Vista/win7 to a non-system directory, like c:\Users\[name]\AppData\Local\VirtualStore\Program Files\Paradox Interactive\Europa Universalis - Rome\, where [name] is your Vista/Win7 user name. You may have to search your C: drive for them.

 

[ranger044]

LOG FILES

Kernel Release[systemsettings.cpp:147]: System memory: 896MB
Kernel Release[systemsettings.cpp:149]: CPU speed: 2800MHz
Kernel Release[systemsettings.cpp:156]: Number of processors: 2
Kernel Release[systemsettings.cpp:169]: CPU type: x86
Kernel Release[systemsettings.cpp:201]: OS: Windows Vista Service Pack 1 Build: 6001
Kernel Release[graphicssettings.cpp:107]: Graphic Adapters:
Kernel Release[graphicssettings.cpp:112]: 0: ATI Radeon Xpress 1250
Kernel Release[graphicssettings.cpp:129]: Checking for multi-sampling support:
Kernel Release[graphicssettings.cpp:140]: 2 samples supported.
Kernel Release[graphicssettings.cpp:140]: 4 samples supported.
Kernel Release[graphicssettings.cpp:140]: 6 samples supported.
Kernel Release[graphicssettings.cpp:155]: Using Adapter [0]:
Kernel Release[graphicssettings.cpp:161]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
Kernel Release[graphicssettings.cpp:203]: Graphics device: ATI Radeon Xpress 1250
Kernel Release[graphicssettings.cpp:204]: Graphics driver: atiumdag.dll
Kernel Release[graphicssettings.cpp:209]: Driver version: 449
Kernel Release[graphicssettings.cpp:226]:


Dumping all gfx info:
DeviceIdentifier: {D7B71EE2-3A01-11CF-1376-2C53A1C2CA35}
VendorId: 4098
DeviceId: 31041
SubSysId: 1931875426
Revision: 0
DriverVersion.HighPart: 458766
DriverVersion.LowPart: 655809


Kernel Release[graphicssettings.cpp:276]: Instancing supported.
Kernel Release[graphicssettings.cpp:294]: Video memory amount: 132MB
Kernel Release[graphicssettings.cpp:297]: Support for T&L found.
Kernel Release[graphicssettings.cpp:300]: MaxSimultaneousTextures: 8
Kernel Release[graphicssettings.cpp:301]: MaxVertexBlendMatrices: 4
Kernel Release[graphicssettings.cpp:302]: MaxVertexBlendMatrixIndex: 8
Kernel Release[graphicssettings.cpp:304]: MaxSimultaneousTextures: 8
Kernel Release[graphicssettings.cpp:305]: MaxTextureBlendStages: 8
Kernel Release[graphicssettings.cpp:306]: Support for Anisotropic filtering found.
Kernel Release[graphicssettings.cpp:309]: Max Anisotropic filtering: 16
Kernel Release[graphicssettings.cpp:310]: Anisotropic filtering set to: 0
Kernel Release[graphicssettings.cpp:314]: Vertex Shader version: 2.0
Kernel Release[graphicssettings.cpp:319]: Pixel Shader version: 2.0
Kernel Release[main.cpp:208]: Rome Version Aug 11 2008 : 10:09:40
Kernel Release[internationalizedtext.cpp:1167]: Create table
Kernel Release[internationalizedtext.cpp:1169]: Create text database
Kernel Release[dxmusic.cpp:39]: Init Music
Kernel Release[dxmusic.cpp:45]: Graph done 0
Kernel Release[dxmusic.cpp:51]: Control done 0
Kernel Release[dxmusic.cpp:57]: Seeking done 0
Kernel Release[dxmusic.cpp:62]: Event done 0
Kernel Release[dxmusic.cpp:67]: Music done 0
Kernel Release[DirectSound.cpp:36]: Init DirectSound
Kernel Release[DirectSound.cpp:54]: Sound initialised with result 0
Kernel Release[DirectSound.cpp:64]: Coop Level Set. Result: 0
Kernel Release[DirectSound.cpp:86]: Sound Init Done
Kernel Release[graphics.cpp:129]: Direct3D Created
Kernel Release[graphicssettings.cpp:626]: Usable res: 1440 900 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 1024 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 1024 70
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 1024 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 960 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 960 72
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 960 70
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 960 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1280 768 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1152 864 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1152 864 70
Kernel Release[graphicssettings.cpp:626]: Usable res: 1152 864 60
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 75
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 72
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 70
Kernel Release[graphicssettings.cpp:626]: Usable res: 1024 768 60
Kernel Release[graphics.cpp:210]: Using multisampling: 2
Kernel Release[graphics.cpp:244]: Creating device with: D3DCREATE_HARDWARE_VERTEXPROCESSING
Fullscreen=yes
RefreshRate=75
Resolution=1024x768
Kernel Release[graphics.cpp:324]: Done creating device.


SETTINGS FILES

gui={
language=l_english
}
graphics={
size={
x=1024
y=768
}

refreshRate=0
fullScreen=yes
shadows=no
shadowSize=1024
multisampling=2
anisotropicFiltering=0
gamma=50.000004
}
sound_fx_volume=100.000000
music_volume=100.000000
scroll_speed=100.000000
camera_rotation_speed=50.000000
zoom_speed=50.000004
mouse_speed=50.000000
master_volume=100.000000
ambient_volume=50.000000
mapRenderingOptions={
renderTrees=yes
}
lastplayer="Mr Human"
serveradress="diplomacy.valkyrienet.com"
autosave="NEVER"
difficulty="NORMAL"
outliner={
9 2 3 4 5 6 7 8 10 }


And ive downloaded the newest versions of DirectX and DirectXSDK and i cant find that file.

 

[AndrewT]

Edit that settings.txt and change refreshRate=0 to =60 .

Are you saying you downloaded dxwebsetup.exe but can't find it? If the above doesn't help we really need to run that, as Vista comes with DirectX10 only and we need 9 to be there too. Maybe download it again and choose somewhere easy to find to save it, like your Desktop. Then just double-click on it to run and install.

To generate dxdiag.txt click on Start - Run, type in dxdiag and run it. Wait til it finishes loading and click on Save All Info, which will let you write out dxdiag.txt

 

[ranger044]

I have the dxwebsetup.exe but i couldn't find the dxdiag file

Found dxdiag and saved it and changed the refresh rate hope it works

------------------
System Information
------------------
Time of this report: 5/28/2011, 00:33:19
Machine name: MOMANDDAD-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.101014-0432)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire T671
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Processor: Intel(R) Pentium(R) D CPU 2.80GHz (2 CPUs), ~2.8GHz
Memory: 894MB RAM
Page File: 1253MB used, 798MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon Xpress 1250
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Xpress 1200 Series (0x7941)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_7941&SUBSYS_73261462&REV_00
Display Memory: 317 MB
Dedicated Memory: 126 MB
Shared Memory: 191 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll
Driver Version: 7.14.0010.0449 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 11/24/2006 09:34:32, 2494464 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-3A01-11CF-1376-2C53A1C2CA35}
Vendor ID: 0x1002
Device ID: 0x7941
SubSys ID: 0x73261462
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1462F61B&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5322 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/8/2006 07:09:00, 1647976 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

 

[AndrewT]

OK, that video driver is ancient. You need to check with Acer or AMD for updates (I couldn't find that card model on the AMD website).

 

[ranger044]

It works! Thank you very much. Ive been trying to get this game to work for a very long time now