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BuskEmpire

Recruit
18 Badges
Nov 19, 2023
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  • Stellaris: Humanoids Species Pack
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  • Stellaris
I can't play the game, everytime i open up the launcher and press "RESUME" it opens the game and loads to 100% then crashes instantly. I have tried reinstalling but to no help. I have been able to play before on this PC with the exact same settings but now i can't.

If i can't get the game working i want a refund, with all the DLCs i have i easily spent 100 euro on this game.
 
Maybe that one save/galaxy is bugged. Can you start and play a new test one okay?

Any mods in use?
 
We can't help with modded games here I'm afraid. If you disable ALL mods, can you start and play a new galaxy?
 
Please do a full **clean** re-install:

- move any valued save games elsewhere, and user empire designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders - In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

THEN Right-click on stellaris.exe, properties, compatibility. Tick "disable fullscreen optimizations" untick every other box in that dialog, Apply, and exit.
Then in the launcher Game Settings menu, select the fullScreen display mode, Vsync off, refresh rate 60.
Test with an UNMODDED galaxy.


If that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log , exceptions.log
 
Please do a full **clean** re-install:

- move any valued save games elsewhere, and user empire designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders - In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

THEN Right-click on stellaris.exe, properties, compatibility. Tick "disable fullscreen optimizations" untick every other box in that dialog, Apply, and exit.
Then in the launcher Game Settings menu, select the fullScreen display mode, Vsync off, refresh rate 60.
Test with an UNMODDED galaxy.


If that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log , exceptions.log
Here you go! My "settings.txt" file was empty so i couldn't attach it. I did everything from top to bottom just as the instruction said
 

Attachments

  • DxDiag.txt
    104 KB · Views: 0
  • pdx_settings.txt
    320 bytes · Views: 0
  • error.log
    187 bytes · Views: 0
  • system.log
    5 KB · Views: 0
  • exception.txt
    3 KB · Views: 0
The game is crashing in your video driver, as you can see in that exceptions log AND dxdiag:
+++ WER0 +++:
Fel-bucket 2113237885470488774, typ 4
Händelsenamn: APPCRASH
Svar: Inte tillgänglig
Kabinett-ID: 0

Problemsignatur:
P1: stellaris.exe
P2: 1.0.0.0
P3: 6557294a
P4: amdxx64.dll
It's not up to date, so please:

- uninstall it https://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
- reboot
- install the very latest http://support.amd.com/en-us/download
- reboot again

I hope that does it for you!