Surviving Mars - Crash while zooming out to sector view?

[Captain Dawnbreaker]

Description
Crash while zooming out to sector view?


Windows


Steam

What is your game version?
228,184

Please explain your issue is in as much detail as possible.
I keep getting this random crash and it happened on multiple save games now very rarely. It seems to happen when I am zooming out to sector view.

I just lost 30 minutes of work because the auto saves are to slow

Can you replicate the issue?
This issue happens with and without mods. I had it since day one when the game first came out. Just try zooming out to sector view using the mouse wheel.

The only stuff I had done before that was move a colonist around as far as I can remember but when it crashed before it was on a fresh game when zooming in and out to look at sectors.

Attachments

 

[AndrewT]

Immediately after th enext such crash, attach here the game logs:
C:\Users\{Username}\AppData\Roaming\Surviving Mars\logs\

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

 

[Captain Dawnbreaker]

Hello sorry for the late reply got busy because of holiday here. I dug through the logs and I believe I found when it happened the other day and I see a error in the log here. Have a look and let me know if this is the right one when you get a chance. If the crash happens again I will upload that as well but it is very rare. Due to the way the auto saves work and the fact they are so far apart I lose a TON of time when this happens. We need a way to change the auto save time.

 

[AndrewT]

I see a error in the log here.

If you are referring to the POPS error that is cosmetic, everyone gets that.

No sign of any other problem in that log file, so far as I can see, sadly!

 

[Captain Dawnbreaker]

I don't have much tech knowledge so I don't know exactly what I am looking at. I went looking through all of my logs I had and the ones from the beginning seem to have been deleted. However I found several errors in this first log relating to a mystery I was doing and no longer am playing on that game due to a incident with lack of oxygen...The second log 20180321-12-35-31 has a massive amount of errors and looks like it may be the crash?

 

[AndrewT]

Yes, there are a bunch of DirectX 11 errors in that one log, which are not in the others. Normally I'd say that was a driver problem, but it's the same driver version ... my best guess there is th edriver/card got into a bad state, and maybe you've done a reboot since which cleared that up.

You may as well try updating that nVidia driver though:
http://www.nvidia.com/download/driverResults.aspx/132845/en-us

 

[Captain Dawnbreaker]

Yes, there are a bunch of DirectX 11 errors in that one log, which are not in the others. Normally I'd say that was a driver problem, but it's the same driver version ... my best guess there is th edriver/card got into a bad state, and maybe you've done a reboot since which cleared that up.

You may as well try updating that nVidia driver though:
http://www.nvidia.com/download/driverResults.aspx/132845/en-us

I turn off my pc every night and it's not left running. Yes my card is fully updated and kept up to date using nvidia's app. The crash is extremely rare so will see when it happens again if I can get another error log.