Surviving Mars - Crashes after New Game

[ArsenySmith]

Description
Crashes after New Game



Mac


Steam

What is your game version?
228 003

Please explain your issue is in as much detail as possible.
Hi!) When I pick New Game or Fast game, always happening one thing - game is crash.
Mac gives report like this "Graphics hardware encountered an error and was reset: 0x0000001f".
Im already deleted the game and install it again, but no any sense.
MacOS Siera 10.12.6

Can you replicate the issue?


Attachments

 

[Sinoypn]

I have the same issue. When I try to start a new game it crashes.
This is the error message I got.
"Application Specific Signatures:
Graphics hardware encountered an error and was reset: 0x0000001f"

System Report

Model Name: MacBook Pro

Model Identifier: MacBookPro11,3

Processor Name: Intel Core i7

Processor Speed: 2,5 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Memory: 16 GB

Boot ROM Version: MBP112.0142.B00

SMC Version (system): 2.19f12

Graphics: Intel Iris Pro 1536 MB

 

[Folcon]

Same issue, this has been a bug since day one.

Not sure if there's any movement on it?

 

[Folcon]

I've gotten a slightly different error message today with the crash:
NSURLConnection finished with error - code -1022

Looking into the logs after disabling the mods + dlc, there's still this:
POPS: [CurlCallManager::update] FAIL '0x7fb5a4956800' http status was none of 100, 200, 304: 404
POPS: [CAchievementsGet] Received errorCode:'Failure'
POPS: [CAchievementsGet] Server returned success code but JSON reply says failure. This might indicate subtle failure modes.
POPS: [CAchievementsGet] Received errorMessage:'resource could not be found'
Lua time 0:00:07:105

Possibly a http call to check for achievements based on the name which is 404ing, weird that the response to that it to kill the game though... Would have thought it could be handled more gracefully.

Alternatively this part could be the cause:
=================[ CRASH ]=================

--------------------------------------------------------------
-- Signal Information
--

Thread: 5435392 "Render"

Signal: Abort trap: 6 (6)
Signal code: 0 (si_code)

Scope: Render :: Render
All thread scopes:
OSX Main
Render :: Render
IO Task
IO Task
Audio Task
CPU Task
CPU Task
CPU Task
CPU Task
CPU Task
CPU Task
CPU Task
PeriodicTasks
Lua

Last 0 Gossips:


Available memory:
physical: 53 MB
virtual: 1350 MB
pagefile: 1297 MB

Process memory usage: 0 MB
Process avg CPU usage: 0 %


*** Debug:one()
Time (ms) 15217

Not much info here to work off of.

Here's the full crash report:

 

[AndrewT]

Looking into the logs after disabling the mods + dlc, there's still this:
POPS: [CurlCallManager::update] FAIL '0x7fb5a4956800' http status was none of 100, 200, 304: 404
POPS: [CAchievementsGet] Received errorCode:'Failure'
POPS: [CAchievementsGet] Server returned success code but JSON reply says failure. This might indicate subtle failure modes.
POPS: [CAchievementsGet] Received errorMessage:'resource could not be found'
Lua time 0:00:07:105

Possibly a http call to check for achievements based on the name which is 404ing, weird that the response to that it to kill the game though... Would have thought it could be handled more gracefully.

Everyone gets that all the time, it has nothing to do with your problem.

"Application Specific Signatures:
Graphics hardware encountered an error and was reset: 0x0000001f"

That seems pretty clear that this is a graphics hardware or driver problem.

I see you are on OS X 10.11.6, which while supported for this game (just!) has seen video problems right from the start. Would you consider going to 10.13.4 , which presumably has newer nVidia drivers in it?

The alternative would be to get the updated nVidia Webdriver for 10.11.6 .

 

[Folcon]

Thanks for the tip, finally it's working ...

 

[InfamousOrange]

I'm running mac OS 10.12.6 too, could someone explain how to get the driver? Because if it doesn't come through the app store updater, I don't know how to get it.

 

[AndrewT]

I'm running mac OS 10.12.6 too, could someone explain how to get the driver? Because if it doesn't come through the app store updater, I don't know how to get it.

This is if and only if you have a Mac with an nVidia video system in it, not an AMD or Intel.
Links here:
https://www.tonymacx86.com/threads/...for-macos-sierra-10-12-6-378-05-05-25.227494/

 

[InfamousOrange]

It's working now! Thank you.