Surviving Mars - Game keeps freezing

[wobbix]

Description
Game keeps freezing


Windows


Steam

What is your game version?
1010784

What DLC do you have installed?
Space Race, Green Planet, Below and Beyond, Stellaris Dome Set, Marsvision Song Contest, Colony Design Set, Project Laika, In-Dome Buildings Pack

Please explain your issue is in as much detail as possible.
The game keeps freezing no matter what I do. I can move the camera around but not able to select anything or escape or anything- completely non-responsive. tried to "stop" from steam and won't kill it. has to be forced quit. Started a new game and it is also happening. no mods installed.

Can you replicate the issue?
yep, every time I try to play. re-installed windows. re-installed surviving mars.


File(s) attached

 

[AndrewT]

I can only assume this is to do with all those LUA ERRORS we see in there, but I don't know what's causing those to you. Has this happened ever since you've had the game? Or it was okay up to some point?


What I'd suggest is a full clean reinstall of the game:

- move any valued save games elsewhere; they are under
C:\Users\{UserName}\AppData\Roaming\Surviving Mars\{large number}\
- "uninstall" in Steam-Surviving Mars
- manually delete both the Steam/SteamApps/common/Surviving Mars AND C:\Users\{Username}\AppData\Roaming\Surviving Mars\ folders
In particular you need to make sure there are no files or folders left under either the Steam SM or AppData SM locations, before installing again.

- re-install game in Steam, run a Steam Verify when done.
- add MarsSteam.exe to the exceptions list/whitelist of your antivirus app
- start the game with no mods active and test with a new colony - NOT any existing one.