Surviving Mars - Game won´t lauch

[Herr_Loffel]

Description
Game won´t lauch


Windows


Steam

What is your game version?
7916247

What DLC do you have installed?
Below and Beyond

Please explain your issue is in as much detail as possible.
Game worked it fine until last hotfix update. I´m not using any mods. I press the start game button on steam, a white screen pops up, then the game crash.

Can you replicate the issue?

File(s) attached

 

[AndrewT]

From where that log stops it's another video issue. Please try this:

- uninstall your nVidia driver and all nVidia software
- reboot
- install Feb 2022:

Download The Latest Official NVIDIA Drivers

Download the latest official NVIDIA drivers to enhance your PC gaming experience and run apps faster.

www.nvidia.com

- reboot again

Good luck!

 

[Herr_Loffel]

Didn´t work.

Funny thing, I remembered that I also have the game on the Epic Game platform. Installed and guess what?
The game runs normally on Epic, but not on STEAM.

 

[AndrewT]

That is beyond odd, they ought to be identical of course. Maybe it's a Steam issue.


What I'd suggest is a full clean reinstall of the game and Steam:

- move any valued save games elsewhere; they are under
C:\Users\{UserName}\AppData\Roaming\Surviving Mars\{large number}\
- "uninstall" in Steam-Surviving Mars
- exit the Steam app entirely

- manually delete both the Steam/SteamApps/common/Surviving Mars AND C:\Users\{Username}\AppData\Roaming\Surviving Mars\ folders
- delete everything in the Steam folder EXCEPT steam.exe and the SteamApps folder
- run steam.exe to rebuild all that

- re-install game in Steam, run a Steam Verify when done.
- add MarsSteam.exe to the exceptions list/whitelist of your antivirus app
- start the game with no mods active and test

All the best!

 

[Herr_Loffel]

Thanks for all, but it didn´t worked again. I gave up.