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tomevo8

Recruit
Mar 10, 2015
3
0
I have tried several times now, and ever single time i start a city it just shuts my whole computer down. right about when it's finished loading the map, or just when it's done, it will shut it down. it's done this every single time i have loaded the game. i tried checking my drivers, and re installing the game itself, but kept coming up with the same exact issue.

WINDOWS 7 PRO 64-BIT (6.1, BUILD 7601
INTEL CORE I5-3550 CPU @ 3.30GHz (4CPUs), ~3.7GHz
MEMORY: 8192MB RAM
DIRECT X VERSION: DirectX 11
NVIDIA GeForce GTX 970
 
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Upvote 0
a PC game cannot shut your pc down, it is hardware related then.

Since Co_Karoliina suggest it being a performance issue, I assume the system is being stressed a lot in the period of loading, thus your system is being pushed to the edge, which can create a power shortage and thus subsequently a shutdown of your pc.

How old is your PSU?
 
My computer as a whole is 2-3 years old. it hasn't done this ever with any other game that i have. i play battlefield 4 on ultra for 5-6 hours straight with zero issues. i tried it with other games, and it only shuts down on this particular game and only when it's finished or about finished loading the new city.
 
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I've heard of this happening with nvidia cards. The driver can sometimes cause the gpu AND cpu to overheat to such a degree that the OS causes an immediate halt, or the CPU just goes into over-temp mode and halts.

Happend on my laptop a while back.

though a psu problem could happen if the card and cpu are both maxed and your psu isn't enough to handle it.
 
Simulation games can be far more taxing on your system than shooters can be.

BF4 never uses the full power of your CPU, it is more GPU dependant.

What is your exact PSU? And do you run overclocks?

You might wish to run a stress test on your system, someone else might be able to pinpoint a proper program for doing so, as I am not a hobby-expert on this.
 
First rule of a computer support: where do we look first when we have a weird computer problem and Windows installed ? Correctly, the event log :rolleyes:
Go to Control Panel/Adminstrative Tools/Event viewer and check for errors in the event log.
Run checkdisk on your hard disk. Run memtest86+ for RAM failure.

Personally I don't think that launching C:SL with an empty map stresses your computer so much that it will shutdown ;)
Probably C:SL accesses some memory area or hard disk sectors that never were touched before and now cause the hardware failure.
 
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I have also had this same issue and I'll try to be as accurate as possible as to how it occurred in the chance that the developers may be able to reproduce it, if you need any other information, please reply and I'll try to provide it:

I purchased C:SL and enjoyed 9 full hours of it succeeding in creating a Megalopolis, and it was an excellent experience. Now wishing to further my experience with the game I installed some mods including the First Person mod and 25km2 Mod, upon loading a new city in a new map with these mods enabled my computer proceeded to fully shutdown and required a disabling of the power supply, and re-enabling simply to reboot. I figured it was perhaps an overheating issue, however upon monitoring my system usage and temperature (I use Speccy), it was only at 5% CPU usage, and sitting at ~36 degrees C. So I then proceeded to remove the mods I had installed and disable all pre-installed ones if they had been enabled. Same issue, hard shutdown. I did a little bit of research and found a forum that found it causes a Critical Kernel 41 ID Error in the Windows event log. I then proceeded to remove my old save game, uninstall, reinstall, and verify integrity of game cache through steam (all successfully validated), Still the issue persists, and it still continues to shutdown my computer. As far as I can recall, all that had changed was the mods being activated/installed and the process of starting a new city.

Thank you all so much in advance and to Paradox for such a great city builder...I would clearly love to play more....You'll find my system specs, windows even logs, and other pertinent information below:

SYSTEM SPECS
OS: Windows 7 Home Premium 64-bit SP1
CPU: AMD FX-8350 Eight-Core Processor (4.0Ghz)
RAM: Team Group Inc. Vulcan Series DDR3 1600Mhz 16GB (2x8)
Motherboard: ASUS Sabertooth 990FX R2.0
GPU: ASUS Geforce GTX 660Ti 3GB 10DE-1183
HDD Western Digital WDC WD5000AAKX-00ERMA0 ATA Device 500GB
SSD: Samsung SSD 840 PRO Series ATA Device 128GB
Optical: TSSTcorp CDDVDW SH-224BB ATA Device
Sound Card: ASUS Xonar DG Audio Device
PSU: MODEL TR-600 Thermaltake TR2 600W Non PFC
Periphals: Razer BlackWidow Ultimate 2013 Mechanical Keyboard
Logitech M570 HID-compliant mouse
Microsoft LifeCam Cinema
NETGEAR A6200 Dual-Band Wireless Adapter
Display(s): Dell E2414H ‑ 24" TN LED‑backlit LCD monitor (x3) Configuration 5760x1080


WINDOWS EVENT LOG:

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 3/14/2015 1:28:46 PM <---- Precisely the time C:SL had finished the loading screen
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Wyatt-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-03-14T20:28:46.350010200Z" />
<EventRecordID>29012</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Wyatt-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

Log Name: Application
Source: Microsoft-Windows-WMI
Date: 3/14/2015 1:30:38 PM
Event ID: 10
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Wyatt-PC
Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
<EventID Qualifiers="49152">10</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-03-14T20:30:38.000000000Z" />
<EventRecordID>7074</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Wyatt-PC</Computer>
<Security />
</System>
<EventData>
<Data>//./root/CIMV2</Data>
<Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage &gt; 99</Data>
<Data>0x80041003</Data>
</EventData>
</Event>

Again thank you so much in advance!

~Teck1015
 
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