The Game Crash on AutoSave

[EduardMasteR]

The Game is crashing every time a try to save my play, so I can play, is not crashing normally, but I need to stop auto saving and pray to not crash when I try to save manually, and Error Reporter got this error: Failed to connect

This a big strange error
Exception.txt is bellow
CrashReporterError is bellow Upload of error content not worked

 

[AndrewT]

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here. IF dxdiag.txt fails to attach here, rename it to dxdiag.log , or zip it up. Thanks.

 

[EduardMasteR]

I Attached the file DxDiag.txt renamed to dxdiag.log with the Diagnotics results

 

[EduardMasteR]

I think on the moment of save are lack of memory for generate the savegame file and cause the crash, I don't have to much memory on my PC, is 16gb but when using normally is using 8gb for windows , google chrome, and discord, and I open the victoria3 that uses 6gb to 8gb, the my memory usage stay at 95%

 

[AndrewT]

Memory: 16384MB RAM
Available OS Memory: 16318MB RAM
Page File: 51625MB used, 13843MB available

You are running a LOT more than that! Your paging file is quite large but almost entirely full. On top of that, your C: drive is nearly full, so Windows probably couldn't page any more out if it needed to.

So please clean out C: as much as you can, and/or reconfigure your paging file to partially or completely be on D: which has more space.

And unload every other app you can before starting the game. Good luck!

 

[EduardMasteR]

You are running a LOT more than that! Your paging file is quite large but almost entirely full. On top of that, your C: drive is nearly full, so Windows probably couldn't page any more out if it needed to.

So please clean out C: as much as you can, and/or reconfigure your paging file to partially or completely be on D: which has more space.

And unload every other app you can before starting the game. Good luck!

I agree I need upgrade C Drive to at least 1Tera, but I did'nt know that SSD was used to Memory RAM, by the way you said my C SDD are using it space to expand Memory RAM right?

 

[AndrewT]

Every Windows installation has a paging file. That is a special disk area set aside for Windows to swap idle memory contents out to disk, so new apps or data can be loaded into system memory. By default it is only on C: drive but can be put on any other drive as well, or instead. But only SSD drives should be used.

As you can see from what I quoted above your paging file is 64gb which is usually plenty. But 52gb of it is being used by apps you are running but not using at present. So there is only room in it for 12gb more; and your C: drive only has 14gb free.

To free up space on C: go into File Explorer and right click on Local Disk C: in the left column. Choose Properties, Disk Cleanup, Clean Up System Files. Tick every box there and OK it. That may take a while!

Once done unload every other app you can then test that the game will autosave okay.

 

[EduardMasteR]

Yes I need urgent to increase memory RAM or SSD used to memory cache

Look this another error today

[17:26:32][gfx_dx11_pixelbuffer.cpp:177]: CreateTexture2D failed on: B8G8R8A8_UNORM_sRGB/512x512[18]
[17:26:32][gfx_dx11_pixelbuffer.cpp:178]: D3D error: hr returned: Recursos de memória insuficientes disponíveis para concluir a operação.
[17:26:32][pdx_assert.cpp:633]: Assertion failed: hr returned:
Recursos de memória insuficientes disponíveis para concluir a operação.
[17:26:32][gfx_dx11_master_context.cpp:423]: Failed creating pixel buffer

 

[AndrewT]

Is that also happening on autosave only? If so it is still the memory issue I think.

Can i get new error.log , exceptions log and dxdiag please.

 

[EduardMasteR]

Is that also happening on autosave only? If so it is still the memory issue I think.

Can i get new error.log , exceptions log and dxdiag please.

Now the crash was caused by same problem memory issue but not on autosave event, for that reason I could get the error text on error.log, I got this another crash I wanted to send here, but of course I will get more RAM and SSD to resolve this, thank you for explaning the possible cause of the crash, and I will fix this soon buying this improvements for the PC