The game crashes and exits to the desktop

[花絮落幕000]

Integrity​

I have verified my game files (on Steam)​

Yes

I have disabled all mods​

No

Required​

Summary​

The game crashes and exits to the desktop

Description​

After about 20 minutes of playing, the game crashes

Steps to reproduce​

It was normal a week ago, it started to happen yesterday, it's been many times, without the same operation, and the game crashes in different years

Game Version​

1.6.2

OS​

Windows

Additional​

Bug Type​

Crash to Desktop

Save Game​

Attachments​

View attachment exception.txtView attachment minidump.dmp

Player Pain​

10

 

[花絮落幕000]

• I tried.
• move any valued save games elsewhere
• "uninstall" in Steam-Vic3
• manually delete both the Steam/SteamApps/common/Victoria3 AND Documents/Paradox Interactive/Victoria3 folders
• re-install the game in Steam, and run a Steam Verify when done.
• add Victoria3.exe to the exceptions list of your antivirus app, ESPECIALLY if you have Windows Defender. Add it to the Ransomware "Apps Allowed Through" list.
• start the game with no mods active and test

In particular, make sure there are no files or folders left under either the Steam Victoria3 or Documents Victoria3 locations before installing again.
But it didn't work. There's still this problem

 

[PDX_Sosanna]

Hi! Are you using an Intel CPU? You might be affected by the Intel stability issue described here https://forum.paradoxplaza.com/foru...intel-processors.1591821/page-6#post-29545132
We'll move the thread to the Technical Support forum in case you need any further assistance!

 

[AndrewT]

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Victoria3/pdx_settings.json .
From your Documents/Paradox Interactive/Victoria3/logs/ folder, attach here system.log , error.log
From your Documents/Paradox Interactive/Victoria3/crashes/ folder, attach here the latest (only!) exceptions.txt