The ui disappears when i click on the garbage management button in the hotbar

[Adyirus]

Information​

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Required​

Summary​

The ui disappears when i click on the garbage management button in the hotbar

Steps to reproduce​

Open a new or existing game, press the garbage management button.
The button is already unlocked in new games without any buildings and without unlock all.

Expected Result​

Garbage management tab opens

Actual Result​

All ui disappears, game seems to freeze but the rest of my computer works fine.
Esc does not work, i cant change the speed or play/pause the game. But i can still take screenshots

Game Version​

1.2.5f1 (905.32326) [5761.21287]

What mods do you have installed?​

With and without mods i have this issue, the mods i tested were:
Unified icon library
Anarchy
ExtraLib
BetterBuildozer
ExtraDetailingTools
RealisticParkingMod
Traffic
AdvancedLineTool
WaterFeatures
AchievementEnabler

Affected Feature​

• Interface

Platform​

• Steam

Additional Information​

Additional Information​

Email to paradox support with answer:
I play the game on steam with a couple of mods which i will list below.
My pc has 32gb of ram, a intel core i 7 and geforce gtx 1015. With windows 11 installed.

When i play the game the garbage management button is always available, yes even when i start a new save with 0 population. And only the garbage management button. When i press it the ui completely disapprears. Esc does not do anything, i cant pause or play the game. It looks like the game is completely frozen without ui but i can still do anything i want on my pc.

The mods i currently have turned on are: (all from ingame paradox mods)
Unified icon library
Anarchy
ExtraLib
BetterBuildozer
ExtraDetailingTools
RealisticParkingMod
Traffic
AdvancedLineTool
WaterFeatures
AchievementEnabler

Thank you for reaching out and providing such a detailed description of the issue you're encountering in Cities: Skylines 2. It's definitely unusual that the UI disappears when you press the garbage management button, and we appreciate you listing your mods and even testing the issue without them. That's very helpful information!

Based on what you've described – the persistent availability of the garbage management button even in new, unpopulated saves, the complete disappearance of the UI upon clicking it, and the game seemingly freezing without UI while still allowing PC interaction – this situation appears to be a possible gameplay issue rather than a technical hiccup with your system or the game installation itself.

In these types of scenarios, the most effective way to get this investigated and potentially resolved is to report it directly on the game's official bug forum. Our technical support team primarily focuses on technical issues, and we don't directly engage with the development aspects of the game, which includes specific gameplay bugs.

However, the good news is that the quality assurance staff and the developers themselves actively monitor the bug report forums. They'll be able to examine this specific behavior, try to reproduce it, and work towards a fix in future game patches if it's indeed a bug.

You can submit a detailed report of this issue, including all the information you've shared with us (your system specs, the exact steps to reproduce the issue, and the fact that it occurs even without mods), on the official Cities: Skylines 2 bug report forum here:

Cities: Skylines 2 - Bug Reports

forum.paradoxplaza.com

All the best!


And extra, it seems to happen in every savegame i have. Including freshly made ones.

Save Game​

View attachment Not played bugged.cokView attachment South Roxana Aquilo.cok

Other Attachments​

 

[pdx_Mimonsi]

Hello!
Thank you for this report. Could you attach a set of logs and a savegame where this occurs?

You said it even occurs on new savegames, but a clean set of logs without any enabled mods while reproducing the issue can hold valuable information.


Also, you could verify the integrity of the game files to see if that solves your issue.

 

[Adyirus]

Thanks for the reply.
I have verified the integrity on steam before making the following new save game, Saved it before i played the game and i repeated the bug.
I also attached an older game in whcih i used to play but now cant anymore if i want to build garbage related assets.

Both the old and the new savegames have been added to the original post.