Unable to start up game on Macbook

[SolidSwipes]

Hello, I have been playing the game on my mac for a while now. I haven't updated my mac or anything and the game started to give me a error. I tried clearing the cache and putting a space in the file name but none of these worked. This is the error code i recieve.

1. /Users/USER/Library/Application Support/Steam/*/PrisonArchitect.app/Contents/MacOS/PrisonArchitect

 

[AndrewT]

What exactly happens when you hit PLAY in Steam or Epic? Do you see our launcher at all?

If so, what happens when you hit PLAY in the launcher?

 

[Pedros07]

Hi,
I am getting this message i am on a mac and getting this message?

 

[AndrewT]

Has it ever worked on this computer? Or never yet?

Is this the Steam or Epic edition?


Please attach here the latest log from the game :

~/Library/Application Support/Surviving Mars/logs/

To find that file, in Finder do cmd-shift-G to bring up the GOTO box. In there paste ~/Library/ . You will see a /Application Support/ folder, and inside that /Surviving Mars/ and then a /logs/ folder. Please attach the latest file from in there to here by dropping it on this support ticket, or use the "Attach file" link here.

Also in Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.

 

[Pedros07]

Has it ever worked on this computer? Or never yet?

Is this the Steam or Epic edition?


Please attach here the latest log from the game :

~/Library/Application Support/Surviving Mars/logs/

To find that file, in Finder do cmd-shift-G to bring up the GOTO box. In there paste ~/Library/ . You will see a /Application Support/ folder, and inside that /Surviving Mars/ and then a /logs/ folder. Please attach the latest file from in there to here by dropping it on this support ticket, or use the "Attach file" link here.

Also in Steam please click on Steam-Help-System Info, and paste everything there into a text file and attach that here.

Hi, it has worked on here before I have a Macbook Pro 2023, i have attached a screen shot I cannot find the folder location you mentioned

Computer Information:​

Manufacturer: Apple
Model: Mac15,7
Form Factor: Laptop
No Touch Input Detected

Processor Information:​

CPU Vendor: VirtualApple
CPU Brand: Apple M3 Pro
CPU Family: 0x6
CPU Model: 0xc
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 2400 MHz
12 logical processors
12 physical processors
Hyper-threading: Unsupported
FCMOV: Unsupported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Unsupported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:​

MacOS 14.3.1 (64 bit)

Video Card:​

Driver: Apple M3 Pro
Driver Version: 276.62
OpenGL Version: 4.1
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 120 Hz
VendorID: 0x106b
DeviceID: 0x0
Revision Not Detected
Number of Monitors: 1
Number of Logical Video Cards: 1
Primary Display Resolution: 1496 x 967
Desktop Resolution: 1496 x 967
Primary Display Size: 13.58" x 8.78" (16.14" diag), 34.5cm x 22.3cm (41.0cm diag)
Primary VRAM: 18432 MB

Memory:​

RAM: 18432 Mb

VR Hardware:​

VR Headset: None detected

Miscellaneous:​

UI Language: English
Media Type: DVD
Total Hard Disk Space Available: 471482 MB
Largest Free Hard Disk Block: 359820 MB

Storage:​

Number of SSDs: 0
Number of HDDs: 0
Number of removable drives: 0

 

[Pedros07]

This is the first error that appears

 

[AndrewT]

Please try this MacOS fix, that a user found

"PrisonArchitect" is damaged and can’t be opened. You should move it to the Trash on macOS 13.1

When I upgraded my macOS to version 13, I found that my Prison Architect game could no longer be opened. An error message appears saying: "PrisonArchitect" is damaged and can’t be opened. You should move it to the Trash." This game was working...

forum.paradoxplaza.com

Good luck!