#Victoria 3 crashing#

[Cumdiko]

Short summary of your issue
Repeated crashing after I hit play on the launcher.

Game Version
1.5.9 I believe

What OS are you playing on?
Windows

Do you have mods enabled?
No

Have you tried verifying your game files?
Yes

How much "pain" is this causing you?
10

Please explain the issue you experienced in the most condensed way possible
I open the Victoria 3 app and click play on the launcher. It then "loads" for around 30 seconds and then crashes sending me back to my desktop.

Please explain how to reproduce the issue
Hit play on the launcher

Is there anything else you think could help us identify/replicate the issue?
No but when the game first came out I was able to run it fine. I deleted it a while ago and I recently installed it and now it is doing this.

I have attached a save game
No, because I can't even get into the game.

Upload Attachment


Thank you!

 

[AndrewT]

Please do a full clean re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-Vic3
- manually delete both the Steam/SteamApps/common/Victoria3 AND Documents/Paradox Interactive/Victoria3 folders - In particular make sure there are no files or folders left under either the Steam Victoria3 or Documents Victoria3 locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- add Victoria3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.


THEN Right click on victoria3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Victoria3/pdx_settings.json .
From your Documents/Paradox Interactive/Victoria3/logs/ folder, attach here system.log , error.log , exceptions.log

 

[Cumdiko]

Thank you it worked!

Happy Thanksgiving!

 

[killerdrath]

Please do a full clean re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-Vic3
- manually delete both the Steam/SteamApps/common/Victoria3 AND Documents/Paradox Interactive/Victoria3 folders - In particular make sure there are no files or folders left under either the Steam Victoria3 or Documents Victoria3 locations, before installing again.
- re-install game in Steam, run a Steam Verify when done.
- add Victoria3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.


THEN Right click on victoria3.exe , properties, compatibility. Tick "disable fullScreen optimisations" untick every other box in that dialog, Apply and exit.
Then in the launcher Game Settings menu, select fullScreen display mode, Vsync off, cap refresh rate at 60.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Victoria3/pdx_settings.json .
From your Documents/Paradox Interactive/Victoria3/logs/ folder, attach here system.log , error.log , exceptions.log

I am having the same issues form 1.15.9 and 1.15.19 nothing is working, I tried everything listed above. I could not find exceptions.log

 

[AndrewT]

Can I at least get the other 2 files I asked for? Thanks.

 

[killerdrath]

I attached them to the first one but I will do the same here

 

[AndrewT]

You've sent the same two files again. But I asked for 4 files!


DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Victoria3/pdx_settings.json .

 

[killerdrath]

I hope I got them all then sorry about that.

 

[AndrewT]

This is likely the problem with the ASUS bios indentified here:

Victoria 3 | 12th/13th/14th Generation Intel Processors

Hello all! An update, 12th and 13th Generation Intel Processors are related to a Crash to Desktop (CTD) happening frequently, this is related to architecture changes by Intel and specifically E-cores. We are working with Intel to address these...

forum.paradoxplaza.com

If you need more detaled help post there, thanks.

Good luck!