When loading the game it either takes me to a black screen with the mouse cursor or an ocean world screen with music and camera controls.

[JRH900]

Information​

When reporting a crash, stability or performance problems, please use the Report a Crash button on the earlier screen​

[CLICK] I understand

Required​

Summary​

When loading the game it either takes me to a black screen with the mouse cursor or an ocean world screen with music and camera controls.

Steps to reproduce​

Launching game

Expected Result​

Get UI

Actual Result​

Nothing7

Game Version​

Latest

What mods do you have installed?​

Idk, I haven't played in a few months

Affected Feature​

• Interface

Platform​

• Microsoft Store (Xbox)

Additional Information​

Save Game​

Other Attachments​

 

[AndrewT]

Please try this: Rename the "Cities Skylines II" folder in your C:\Users\[user name]\AppData\LocalLow\Colossal Order (to whatever you want) and then start the game. To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

The game will create a new clean CS2 folder and if that works it means that something in your original folder is corrupt and preventing the game from starting. Do NOT delete your original folder though as your saves are stored there and if you want to keep playing you'll need to move them over to the new fresh folder!

Let us know if that helps you. Good luck!

 

[JRH900]

Please try this: Rename the "Cities Skylines II" folder in your C:\Users\[user name]\AppData\LocalLow\Colossal Order (to whatever you want) and then start the game. To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

The game will create a new clean CS2 folder and if that works it means that something in your original folder is corrupt and preventing the game from starting. Do NOT delete your original folder though as your saves are stored there and if you want to keep playing you'll need to move them over to the new fresh folder!

Let us know if that helps you. Good luck!

How can I access this file?

 

[IHateLvlTwo]

I'm also having this issue and I've tried what you've suggested - the ocean still appears and you can't do anything other than X out of the game via the taskbar.

I've tried verifying the game files and reinstalling everything. I now currently have a game that just won't play.

 

[IHateLvlTwo]

OK, so I took a nuclear approach and got it working, but it did require - after trying several similar suggestions that didn't bear fruit - to just delete the whole Cities Skylines II folder at the end of that filepath.

I'm guessing that it must be related to a mod of some sort, as trying to re-add my save game in afterwards just took me back to the ocean start screen. Even then deleting the saves again doesn't fix it - it's like they do something fundamental to the folder that cripples it - I had to delete the whole folder again.

Update: Nope, after trying to reinstall all of my Region Pack DLCs, it errored out saying that it couldn't find some 'Prefab' thing or something, and gave me the option to quit the game. Now we're back at the ocean.

I really feel that this is something fundamental in the underlying game code now.