Where to find your Out of Sync (OOS) logs, Crash to Desktop (CTD) folders and cloud saves

[PDX_Maciej]

What is a CTD?
A CTD stands for Crash to Desktop. It is when your game suddenly crashes.

What is an OOS?
During multiplayer the game detects that the gamestate is different between players

How to find your CTD and OOS log files

For Windows 10 and 11
Assuming you have installed the game under your own Windows account, you should be able to find both your OOS logs and your CTD folders here:

C:\Users\<YOUR USER CREDENTIALS>\Documents\Paradox Interactive\Victoria 3

For OOS Logs

• Go here: C:\Users\YOUR USER CREDENTIALS\Documents\Paradox Interactive\Victoria 3\OOS

For CTD Logs

• Go here: C:\Users\YOUR USER CREDENTIALS\Documents\Paradox Interactive\Victoria 3\crashes

For Mac
Make sure that “hard discs” is selected Finder > Preferences > General and
For OOS Logs

• Go here: DRIVE NAME/Users/YOUR USERNAME/Documents/Paradox Interactive/Victoria 3/oos

For CTD Logs

• Go here: DRIVE NAME/Users/YOUR USERNAME/Documents/Paradox Interactive/Victoria 3/crash

For Linux
For OOS Logs

• Go here: $HOME/.local/share/Paradox Interactive/Victoria 3/oos

For CTD Logs

• Go here: $HOME/.local/share/Paradox Interactive/Victoria 3/crashes

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Note: If you have a CTD, you will get a window asking you if you want to send this report. If you press ‘Yes’, a record of your crash will be sent to our developers. So please press yes, as it will be very helpful for us developers!

What to do with your OOS files after you have located them, regardless of your Operating System?

After you have accessed your correct path, you should:

• Locate the OOS you want to upload. You can sort by “Date Modified” to arrange from most recent to oldest. The name of the folder will contain a series of random letters and numbers.
• Zip the folder before uploading it to the Forum, specifying as per our bug reporting practices, your Operating System, whether you had any Mods/DLCs installed etc. as well whether you were the host or a client in the MP campaign.
• To guarantee the speediest fix to your encountered OOS, please also upload the zipped OOS log files of both the Host and the Client/Clients who went OOS.
• Remember to tell us what happened prior to your OOS in as much detail as possible!

What to do with your CTD folder after you have located it, regardless of your Operating System?

After you have accessed your correct path, you should:

• Locate the CTD folder you want to upload.
• Zip it before adding it to the Forum.
• Remember to tell us what happened prior to your CTD.

How to find your Cloud save game

For Windows 10 and 11
Assuming you have installed Steam in the default directory (replace path as appropriate) - you can access a local copy of your cloud save games in the following location:

C:\Program Files (x86)\Steam\userdata\<YOUR STEAM ID>\529340\remote\save games\

For Mac
Make sure the hidden folder “Library” is visible by pressing “shift”, “⌘” (command) and “.” (dot) together.
DRIVE NAME/Users/USERNAME/Library/Application Support/Steam/userdata/<YOUR STEAM ID>/529340/remote/save games/

For Linux (Ubuntu)
(need to enable hidden folders as “.steam” is hidden by default)
$HOME/.steam/steam/userdata/<YOUR STEAM ID>/529340/remote/save games/

 

[zocanrinie]

My game crashes before it finishes loading. Basically, I can't even start the game.

 

[Mason90Troxa]

crash at start

 

[ouraeater]

No mods, multiplayer has been desyncing since the latest update. It is unplayable.
Host's oos log folder attached.

 

[Blitz Trident]

Starting new games and it crashes all of the time. It also is incredibly unstable during gameplay when I do get it to work.

 

[Muhinator]

I want to start a new game, start the game, choose Economic Supremacy, then choose to open the world map to select a country, the game crashes, sometimes even before opening the map. All modifications are disabled, reinstallation and checking files for integrity did not help, it started after the last update. Files from the crashes folder attached.

 

[Raff1995]

Victoria is completely unplayable now. I thought it was because of the new DLC however I've uninstalled it and it's still the same. I had to request a refund for Sphere of Influence as even the base game continuously CTD.

 

[Kapetanios21]

Crashes at FEB 1 1881

 

[coolkillerlary]

here my crashreports and my oos reports (in a Winrar file)

 

[yakup24]

here my crashreports and my oos reports (in a Winrar file)

 

[FlintMontar]

I have installed version 1.8.2. The game keeps crashing and I immediately go to the desktop. I send BUG reports if possible. The game crashes, over and over again. Sometimes I'm in the game for a minute, other times I'm in the game for 10 minutes. Sometimes I'm on the map and other times I have some window open. Unfortunately I can't say anything more about it. Greetings

 

[Varyne35]

Hi,

Since 1.8.3 my game always crash at some specific date, this date can change if i play differently, but sooner or later it will crash. It seem depend to war, when big army are mobilized. Here 2 report crash at 2 different date.