WHY ISNT IT WORKING

[Darth_Sp0ck]

CK2 kept crashing whenever I tried to play, so I deleted everything and reinstalled, now steam wont let me play, it says I cant update. has anyone else had similiar problems?
The notification says "A file of Crusader Kings II is locked by Steam Client WebHelper and cant be updated. Please close this program and try again"
I have restarted steam, and ck2 isnt open.

 

[AndrewT]

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK2
- manually delete both the Steam/SteamApps/common/CK2 AND Documents/Paradox/CK2 folders
- re-install game in Steam, run a Steam Verify when done.
- add ck2game.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK2 or Documents CK2 locations, before installing again.