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unmerged(152130)

Recruit
2 Badges
Aug 11, 2009
2
0
  • East India Company
  • Majesty 2
Well, for me the shine is off the berry..
I've tried about four times to 'Activate' this product - I'm pretty sure I know how it's supposed to go... I enter my email, I enter the printed letters and digits from the back of the booklet.. but: PFFFFT!

Application start: 2009-8-10 22.26.58

Silent mode

Mode 1, short info

Submitting activation request...

Download: failed HttpSendRequest

Result parsing error (1)

Error activating the product

Please ensure the serial number entered is associated with the email you used. Try to activate the product again. If using Impulse you can right-click on the product and re-activate. Include this log file if contacting support.

Question: How is the 'serial number' mentioned above, different than the Activation code?.. if so.. where do I find a 'serial number' -

Second, how could a 'serial number' be associated with an email?

Like I said, the 'shine is off the berry'... Having to visit Tech Support and seeing all the problems everyone else has, and not able to even 'start' the program because of a looping, "Error in Activation"... I'm almost convinced my impulse purchase has bitten me in the Arse!

Please contact me with refund information I can carry into the store and get my money back... thank you.