Cities: Skylines (Steam) - When I press the play or resume button I receive an error: verify integrity of game files and download some files, I have d

[Nickpdhill]

Describe your issue
When I press the play or resume button I receive an error: verify integrity of game files and download some files, I have done this.

What is your game version?
I believe 2022.14

What expansions do you have installed?
After Dark, Snowfall, Natural Disasters, Mass Transit, Green Cities, Parklife, Industries, Campus, Sunset Harbor, Airports

What mods are you using?
I had some trusted mods but I have removed them.

Please explain your issue is in as much detail as possible.
When I press play or resume, I receive an error (attached below) , This error asks me to "Please verify the integrity of the game files," and install "visual C++ Redistributable" and ".NET Framework", I have done this several times and it still does not work. I have tried uninstalling and reinstalling both cities skylines itself and paradox launcher v2. I am unsure what else to try.

Can you replicate the issue? If yes, please explain how you did it.


Attachments File(s) attached

 

[Lucododosor]

Please attach your output log. You can find it in: ...\Steam\steamapps\common\Cities_Skylines\Cities_Data\output_log.txt

 

[Nickpdhill]

Please attach your output log. You can find it in: ...\Steam\steamapps\common\Cities_Skylines\Cities_Data\output_log.txt

I Don't have a file named output_log.txt

 

[Lucododosor]

Are you sure? There should be an output log there if you've tried to load the game. It'll be harder to know the cause of the problem without it.

 

[Nickpdhill]

Are you sure? There should be an output log there if you've tried to load the game. It'll be harder to know the cause of the problem without it.

If there is one I am unsure where else it could be

 

[Lucododosor]

Well, from other users experiencing the same issue, some things might be causing it.
Do you happen to have Citrix Workspace installed on your machine?

 

[Nickpdhill]

Well, from other users experiencing the same issue, some things might be causing it.
Do you happen to have Citrix Workspace installed on your machine?

No I do not have Citrix Workspace installed

 

[Lucododosor]

Are your video drivers all up-to-date? Also, what is your OS?

 

[Nickpdhill]

Are your video drivers all up-to-date? Also, what is your OS?

All my video drivers are up to date I am currently using Windows 11

 

[Lucododosor]

Try following the steps in this post

Cities: Skylines (Steam) - Game wont load from steam, says its running

Describe your issue Game wont load from steam, says its running What is your game version? What expansions do you have installed? Mass Transit, Green Cities, Industries What mods are you using? TMPE 11.7.3.1 STABLE, Move It, Network...

forum.paradoxplaza.com

 

[Nickpdhill]

Are your video drivers all up-to-date? Also, what is your OS?

All my vid

Try following the steps in this post

Cities: Skylines (Steam) - Game wont load from steam, says its running

Describe your issue Game wont load from steam, says its running What is your game version? What expansions do you have installed? Mass Transit, Green Cities, Industries What mods are you using? TMPE 11.7.3.1 STABLE, Move It, Network...

forum.paradoxplaza.com

I am not sure if I did it right but if I did it didn't work

 

[AndrewT]

I Don't have a file named output_log.txt

It may show as just output_log depending on your Windows settings, but it really has to be there!

 

[Nickpdhill]

Try following the steps in this post

Cities: Skylines (Steam) - Game wont load from steam, says its running

Describe your issue Game wont load from steam, says its running What is your game version? What expansions do you have installed? Mass Transit, Green Cities, Industries What mods are you using? TMPE 11.7.3.1 STABLE, Move It, Network...

forum.paradoxplaza.com

Hi, well I now have the issue described in this thread, do you know where to find the game's steam folder? Thank you

 

[Lucododosor]

Hi, well I now have the issue described in this thread, do you know where to find the game's steam folder? Thank you

Program Files (x86)\Steam\steamapps\common\Cities_Skylines

 

[AndrewT]

Hi, well I now have the issue described in this thread, do you know where to find the game's steam folder? Thank you

For any Steam game: right click on it in your library, manage, browse local files.