OK I have tried again. Moved file to Programx86/steam/steamapp /COMMON/ imperatorrome/game. Please note that a file called "common" is between steamapp and imperator rome. Is that the problem? Also note the game still does not load.
-
We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.
Sorry, that's my lapse, there is always a /common/ folder in that path.
So userdir.txt goes into c:/Program filesx86/Steam/steamapps/common/imperatorrome/game/ (if that's where Steam is installed, you can put it elsewhere).
If that does not create a settings.txt file and /logs/ folder in that place (ie c:/Program filesx86/Steam/steamapps/common/imperatorrome/game/ ) then something else is stopping this game from starting up AND stopping it from creating those files.
Have you run a Windows Update check recently, does that find anything to update?
Can you please run a .NET repair:
https://docs.microsoft.com/en-us/dotnet/framework/install/repair
And a System File Check:
https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161
See if either of those find anything to fix.
So userdir.txt goes into c:/Program filesx86/Steam/steamapps/common/imperatorrome/game/ (if that's where Steam is installed, you can put it elsewhere).
If that does not create a settings.txt file and /logs/ folder in that place (ie c:/Program filesx86/Steam/steamapps/common/imperatorrome/game/ ) then something else is stopping this game from starting up AND stopping it from creating those files.
Have you run a Windows Update check recently, does that find anything to update?
Can you please run a .NET repair:
https://docs.microsoft.com/en-us/dotnet/framework/install/repair
And a System File Check:
https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161
See if either of those find anything to fix.
I ran the microsoft product and it did find some stuff to fix/update and also got a message that not everything was welll and sent off a report to microsoft.
When I went to run the lifewire program Malwarebytes warned me that the end of the world was coming so I did not run that one. (actually a PUP warning and you really don't want to do this message). No change in the game -- it still doesn't do anything but spin the blue wheel for a couple of seconds after you click on play through either the desktop launcher or through steam.
That was the .NET repair tool? That's quite concerning.
It's described on a LiveWire page but it is a real Microsoft utility that comes with Windows, and is certainly safe to run. I have had dozens of people do it with no problem.
If both of those find problems I fear your Windows installation may not be okay!
Sorry but I have been traveling and the computer is a home pc.
Scannow and the net fix programs revealed that there were corrupt files that could not be repaired by these programs so I went with microsoft and then reinstalled windows 10 with their help and after that did not work went back and they did some more stuff which did allow all files to be repaired so that was successful. Unfortunately Imperator Rome still does not run.
After a Windows reinstall, you'll need to also reinstall the MS modules the game needs:
https://www.microsoft.com/en-au/download/details.aspx?id=8328
https://www.microsoft.com/en-au/download/details.aspx?id=13523
https://www.microsoft.com/en-us/download/details.aspx?id=52685
https://www.microsoft.com/en-us/download/details.aspx?id=8109
(run dxsetup.exe after extracting from this download)
And again add imperator.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
If that doesn't help:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.
Please attach your Documents/Paradox/Imperator/pdx_settings.txt.
From your Documents/Paradox/Imperator/logs/ folder, attach system.log .
https://www.microsoft.com/en-au/download/details.aspx?id=8328
https://www.microsoft.com/en-au/download/details.aspx?id=13523
https://www.microsoft.com/en-us/download/details.aspx?id=52685
https://www.microsoft.com/en-us/download/details.aspx?id=8109
(run dxsetup.exe after extracting from this download)
And again add imperator.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
If that doesn't help:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.
Please attach your Documents/Paradox/Imperator/pdx_settings.txt.
From your Documents/Paradox/Imperator/logs/ folder, attach system.log .
OK
I have downloaded all 4 of these files and my windows defender has Imperator and Imperator: Rome listed among the apps that can communicate through the firewall.
However I could not figure out how to run dxsetup.exe on my computer nor could I run dxdiag from the command prompt
Note I have the most recent version of Windows 10 release in May 2019.
By the way I want to thank you again for hanging in with me and my ignorance of computers
When you run the directx_Jun2010_redist.exe file you download, it expands into many .cab files and one dxsetup.exe file. You just double-click on that .exe .
A little progress. I have found the .exe download but when I click on it I get asked the question of where I want to put the download which I can not answer. Help again.
Any folder will do, it doesn't matter. It's only temporary. Make one on the Desktop or Downloads, call it DXtemp or any name you will remember. Move the directx_Jun2010_redist.exe file into it and run it there.
Ok direct X says it is now installed -- Thank you.
Here are 2 of the 3 files you requested. I can not find an Imperator log -- plenty of HOI 3 ones though
So all 4 Microsoft installers ran successfully? No errors or problems?
Go where you found pdx_settings.txt , there will be a /logs/ folder there. From that folder attach here any file that's over 0 bytes, thanks.
That pdx_settings.txt is very short, so something went wrong while writing it I think.
The firewall is not the problem, it is the antivirus functionality in WD. Go to its Ransomware feature and add imperator.exe to the "Apps Allowed Through" list in that feature.
Windows security center has both a firewall and network protection and a virus and threat protection subdivision. For firewall I have allowed imperator launcher plus a bunch of steam apps through and for the virus center I had some steam apps allowed and today added the imperator launcher. Unfortunately there has been no change -- The game does not launch after you click the play button on either the desktop or the steam site (same launcher picture on both views).
This is specifically the Ransomware function? That's the one we've seen cause problems with all our games.
Where there no other files in the /logs/ folder over 0 bytes?
If that's not it, I have to say I'm stumped wth this one. Please install and run the free utility Speccy. Send its output to a text file and attach that here, thanks.
Speccy file attached
Also a totally random thought -- All the things that I seem to let through the various protections are the launcher. Once you get the launcher up on either steam or from my desktop you have to enter a second command (click the play button) to actually start the game which is where the hang up is. I presume that the click on the play button enters a second execute command but I don't recognize it from reviewing all the files in this adventure so I haven't added it to the exclusions list. Could this be the problem?
This is specifically the Ransomware function? That's the one we've seen cause problems with all our games.
Where there no other files in the /logs/ folder over 0 bytes?
I don't think so, as the launcher is built into the game's executable imperator.exe . Obviously it is a different code segment within the .exe .
I got this message from a Windows diagnostic data file. (several repeats same message) the following is what it says (for some reason I can not copy to desktop and upload
Imperator
Description
Faulting application path: C:/Program files (x86)/steam\steamapps\common\imperatorrome\binaries\imperator.exe
Creation time
Problem: Stopped working
status report sent
Problem signature
Problem event name APPCRASH
Application name: imperator.exe
Application version 1.0.0.0
Application timestamp 5d49f0ff
Faulty module name impERATOR.exe
Fault module version 1.0.0.0
timestamp (same as above)
Exception code c000005
exception offset 00000000118297c
Extra information about problem
Bucket ID 7e15caca03e19e803ab087501e49c34b(1923185819062485835)
I have no clue what this all means.
Imperator
Description
Faulting application path: C:/Program files (x86)/steam\steamapps\common\imperatorrome\binaries\imperator.exe
Creation time
Problem: Stopped working
status report sent
Problem signature
Problem event name APPCRASH
Application name: imperator.exe
Application version 1.0.0.0
Application timestamp 5d49f0ff
Faulty module name impERATOR.exe
Fault module version 1.0.0.0
timestamp (same as above)
Exception code c000005
exception offset 00000000118297c
Extra information about problem
Bucket ID 7e15caca03e19e803ab087501e49c34b(1923185819062485835)
I have no clue what this all means.
It tells us very little specific about the root cause of the crash, I'm afraid. That Exception code c000005 is most commonly seen with problems caused by antivirus apps, or missing Microsoft modules.
I see we haven't tried the latter, so Install ALL these Microsoft modules:
https://www.microsoft.com/en-au/download/details.aspx?id=8328
https://www.microsoft.com/en-au/download/details.aspx?id=13523
https://www.microsoft.com/en-us/download/details.aspx?id=52685
https://www.microsoft.com/en-us/download/details.aspx?id=8109
(run dxsetup.exe after extracting from this download)
Going back to your OP you says:
If so, try reverting to that version in the Steam Betas tab for this game - does it still work?
I see we haven't tried the latter, so Install ALL these Microsoft modules:
https://www.microsoft.com/en-au/download/details.aspx?id=8328
https://www.microsoft.com/en-au/download/details.aspx?id=13523
https://www.microsoft.com/en-us/download/details.aspx?id=52685
https://www.microsoft.com/en-us/download/details.aspx?id=8109
(run dxsetup.exe after extracting from this download)
Going back to your OP you says:
Does that mean it used to work before 1.1, say 1.03?
If so, try reverting to that version in the Steam Betas tab for this game - does it still work?
Okay -- I went back to Demetrius version and it no longer works. Same start up problem -- the launcher appears when you click on it but when you click on play nothing happens other than a little blue windows wheel spins for a couple of seconds. (and the dx report list a problem with imperator on the list-- again-- same one I sent last time.)
Also reinstalled all the microsoft downloads above (except for the =52685 which will not load) error message is that a later version is on the computer.
The Windows security center under ransomware shows or indicates that Imperator exe has not been blocked.
One other piece of information that may or may not be significant is that the problems with the game started at about the same time as the latest Windows update came out at the end of May but I was traveling a lot in that time frame so I can't be sure of exactly when.