You bought something digital. Its not defective. Theyre working on fixing it.
hmm,
why would they need to fix it if it is working properly?
if they are fixing it, then it is not working properly, that means it is broken, defective.
this means we were sold a defective product, probably with very good knowledge it is not working properly...or in best case scenario, with very strong assumption it is not working properly..
funnily, some of us do live in EU and have bought this game/dlc in EU, so this transaction falls under EU laws...
a few inserts from some of the EU laws for you:
A
warranty is the
statutory liability for defects incumbent on the party transferring or handing over
goods or services (the seller, contractor, service provider, etc.).
"in the case of
defective goods (the term “goods” here covers all physical movable property such as household appliances, books and clothes, goods with digital elements) and
digital services, consumers can also assert
warranty"
"The term “
digital services” is an umbrella term that covers
digital content and digital services.
Digital content is understood to mean data that is generated and provided in digital form,
such as software, apps, e-books, downloadable music files and video clips."
"A
defect is deemed to exist if the goods do not have the quality or properties agreed between the seller and the buyer but also
if the goods cannot be used as normal or does not exhibit the properties or degree of usability that products of the same kind usually possess and that consumers can
reasonably expect. The properties and qualities of
digital services must be guaranteed to exactly the same extent as for goods. For these and for all other contractual services, a defect shall be deemed to exist if properties of the service that were contractually agreed or are usually to be expected are absent."
in the end, having deadlines and/or shareholders does not excuse someone from keeping up on their part of the contract that is made by selling their not properly working (defective) product...
edit:
don't get me wrong, i do appreciate that they are working hard and trying to fix it quite fast, but i can't forget that it was allowed to be released in such disastrous condition