Home Trending Latest threads New posts Developer diaries

Install Problem

Jump to latest Follow Reply
  • We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.
Show only dev responses
unmerged(22692)

unmerged(22692)

Recruit
Nov 26, 2003
5
0
Visit site
I just got Victoria yesterday and can't install.
I have a Dell Inspiron 1100 Notebook, Win XP,
Celeron 2.0 Ghz, 256 MB Ram, 24X CDRW, and 30
Gig HD. My problem happens at the install prompt.
The CD seems to loop over and goes nowhere. I
tryed to the RUN option as in the booklet but the
same loop takes place. It never goes to the install
shield. Please Help!!! No other CD does this on my
computer. All drivers are up to date.
Thank You.

Irish Teamster
 
What publisher version of the game do you have?
 
Same problem...

Long time lurker, first time caller... ;)

I also get a loop at the install screen, my publisher is Strategy First, and I received the game from EBgames.

After the first copy of the game failed on me, I received a second copy, which is doing the same thing.

Stats are:

Compaq Presario 5000/WinME/256MB Ram/28GB HD (16 Free) Pentium 3/ 24XCDROM. All drivers are up to date...

The number on BOTH discs is: ID#1669

Made in Canada: 1029586-002

Hope you can help!
 
Can you both tell me the drive letter of the CD drive you are trying to install from.
Also the make and model of the drive?
 
Do you have Admin rights on the account you are trying to install with?

Have you tried shuting down absolutely everything but what windows needs to run.

Ie: messanger, virus protection, internet conection, any open programs, anything in the system tray...
 
I will consult with My counter part at SF and see what they say.
Since SF write thier own installer, we don't really have any control over it.
 
My copy is published by SF as well and I bought my copy in Wilmington, DE at EB Games. My EU2 works fine. Tried some of the same stuff with the drive letters and same thing occurs. Disk # is 1029582 and the drive info is TEAC CD-W224E. I was going to take back the game for another on Tuesday but now I don't know what to do.
 
Originally posted by Irish Teamster
My copy is published by SF as well and I bought my copy in Wilmington, DE at EB Games. My EU2 works fine. Tried some of the same stuff with the drive letters and same thing occurs. Disk # is 1029582 and the drive info is TEAC CD-W224E. I was going to take back the game for another on Tuesday but now I don't know what to do.
Click to expand...

The game is worth figuring this out.

Contact SF:

Strategy First Technical Support
Email: support@strategyfirst.com
Phone: (514)844-2433
Monday to Friday 9:00-18:00 EST

Let me know if they can resolve this for you.
 
I received a reply back from SF. Try copying the whole CD to your HD and then install from there. They said some CD-RW and DVD drives are having problems with the install shield. There is nothing wrong with the disk. Please let all the people who are having problems with this know it works.
Thanks for your help.
Irish Teamster

GO IRISH
 
I was going to suggest that but to be honest I did not know if it would work.
Let me know how it turns out.
 
Copying works...

Copied the disc onto my HD and had good results, even if it took quite awhile.

Notified EB games as well on the issue, since I had three copies of Victoria sitting at my house, all with the same ID number. :D

Thanks for the quick responses, and the quick fix.
 
Glad this work around was able to help.
 
Turn-off AntiVirus and Virtual Drive Works!

Hello,

After bought a North American version from Strategy First, I had the same problem installing the program on my new Windows XP professional computer (a Liteon CDRW and a NEC DVD).

Originally I applied the "copy to hard-disk first method" suggested by various posters. It's still not able to install properly: it would complain about by I/O error-bad media and died in slightly different files. So I went back to the drawing board. :confused:

I kind of suspected the CD-ROM drives setup may be the main problem, not the game CD itself. Therefore I went to another PC with windows 98SE using an older HP CDRW to test my theory. Yes, it installed slowly but eventually worked! :D

Once determined the validity of my theory, I came back to my own XP-Pro machine and spent more times testing it (even took out the IDE cable and reconnected it to no prevail). :mad:

After two hours of trials-and-errors (and many frustrations), I found out the solution by turning off Norton Antivirus 2003 and Virtual Drives. Finally it did the trick and installed nicely. ;)

Hope this may help; good luck!
 
First thing you should do before installing is always shut down all other programs. ;)
 
Originally posted by Castellon
First thing you should do before installing is always shut down all other programs. ;)
Click to expand...

Thanks, Castellon. I have learned the lesson the hard way. Now I just need to remember that in the future. ;)
 
Glad you are up and running though!
 
You must log in or register to reply here.
Top Bottom
Back