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Do Somebody know when First updates comes for Console?
I second the question. I see lot's of groovy updates for the PC version and notice the game is $39...I tried to be a good customer and purchased the $99 PS4 version and now I'm still struggling through the version the PC world deemed virtually unplayable. Spoiler alert**** I'm 57 years old and No, you never get any smarter when it comes to buying games before all the dust has settled. Example: I'm still waiting for a patch for "The Eleventh Hour"...they said it was a problem with Windows 95. >sigh<
 
This is Paradox, if you own other games from them for console you know the way it works, "soon..."
Yup. And that's all I've seen Parroted all over the place. So.. Guess "Soon" many will be fed up and requesting a Refund. Losing faith in the Console ports. I for one, am giving Paradox the benefit of the doubt and just going to wait a little longer. But if nothing materialising by April. I'm done!

That's ridiculous, after more than 10 days have passed since it released. Many, like myself included, cannot play the game properly. If even at all. Especially with the constant crashes and freezing of our Xbox.

I worry my Xbox might not turn on again...
 
That's ridiculous, after more than 10 days have passed since it released. Many, like myself included, cannot play the game properly. If even at all. Especially with the constant crashes and freezing of our Xbox.

I worry my Xbox might not turn on again...

you say many but when I look through this and the bug forum, I don't see anyone else reporting the same issue as you. it has to be nearly impossible for the developers to troubleshoot an issue when they have such little information about the bug and/or it's only happening on a handful of machines. if you know others that are having the same experience, you should urge them to come add to your report with as much details as possible.

I'm on a standard Xbox and have not had any freezing issues, with one mission at sol 150 and another at sol 210 and my new one at sol 60 - 70.

I know it must be frustrating but have tried doing some maintenance on your hardware? vacuum out all the cooling fins on the machine, clean up your hard drive by removing old games etc... and try installing the game again.
 
you say many but when I look through this and the bug forum, I don't see anyone else reporting the same issue as you. it has to be nearly impossible for the developers to troubleshoot an issue when they have such little information about the bug and/or it's only happening on a handful of machines. if you know others that are having the same experience, you should urge them to come add to your report with as much details as possible.

I'm on a standard Xbox and have not had any freezing issues, with one mission at sol 150 and another at sol 210 and my new one at sol 60 - 70.

I know it must be frustrating but have tried doing some maintenance on your hardware? vacuum out all the cooling fins on the machine, clean up your hard drive by removing old games etc... and try installing the game again.

I know you mean well, and I do appreciate your comment. However, I have Two Console machines, both the Xbox One S. And the Xbox One X. And my particular copy seems to freeze exactly the same way, there is lag. There is UI disappearing, and trying to save the game takes literally 20 Minutes.

This happens on both my Xbox One S. And the Xbox One X. I also have deleted, reinstalled. Cleared cache. Installed the game Clean on a new SSD, with Just Surviving Mars installed on the partition drive. Same results. Same lag, same freezing and causing my Xbox to not respond.

I've spoken to others, through other avenues, who aren't bothered to report here. They are fed up and asked for a refund. I haven't. I've stuck with it, and continue to try to play even with all these major issues.

I also thought about getting a New Copy in Physical form. Maybe the Digital version is corrupt? But why should I fork out another £40-50 for the same game, when I shouldn't have to pay for for a new copy in the first place? Plus I run the risk of getting the same, if not worse issues arising? :/

P. S I also did numerous tests on other Memory hogging games, such as Sea Of Thieves. The new Farcry 5 that just came out, and it all plays Beautifully! Not once did it freeze, stutter or lag. I never experienced any CTD or sudden exit of the game to the dashboard. Which I Do experience constantly via Surviving Mars.


I wish I'd just gone for the PC copy and finished with (even though I am More a couch surfing gamer) . At least now there's patches and fixes out for PC version. Consoles, it appears won't see much, if any improvement for months to come.
 
The console vendors put the patches through their own QA, as well as going through ours. They do that to their own schedule, we cannot speed it up or influence it in any way. I'm afraid they will always be well behind the Steam version for this reason alone.

Then there is a matter of prioritisation; the Steam version gets patches first as that helps the highest number of users, by far. Then GoG as even though they have a very low number of users, the patch content is virtually the same as the Steam one so it's fairly quick to produce once the Steam one is out and looks OK.

Sadly that means the two console platforms come later still, as their player numbers are much lower than Steam, and the problems (and so the patches) are almost all different from the PC ones ... then MS/Sony have to do their vetting thing! I wish it could be different but that's how it is.


I also thought about getting a New Copy in Physical form. Maybe the Digital version is corrupt? But why should I fork out another £40-50 for the same game, when I shouldn't have to pay for for a new copy in the first place? Plus I run the risk of getting the same, if not worse issues arising? :/
Don't do that, it would be a waste of money as it would be identical to what you have. If you think you have a corrupted download, I assume you can uninstall/reinstall, or run some kind of verification and check? I don't have or know consoles at all I'm sorry.

I wish I'd just gone for the PC copy and finished with (even though I am More a couch surfing gamer) . At least now there's patches and fixes out for PC version.
The first patch for the PC version from GoG just came out today (see above).

Consoles, it appears won't see much, if any improvement for months to come.
Do you have any source for that timeline?
 
The console vendors put the patches through their own QA, as well as going through ours. They do that to their own schedule, we cannot speed it up or influence it in any way. I'm afraid they will always be well behind the Steam version for this reason alone.

Then there is a matter of prioritisation; the Steam version gets patches first as that helps the highest number of users, by far. Then GoG as even though they have a very low number of users, the patch content is virtually the same as the Steam one so it's fairly quick to produce once the Steam one is out and looks OK.

Sadly that means the two console platforms come later still, as their player numbers are much lower than Steam, and the problems (and so the patches) are almost all different from the PC ones ... then MS/Sony have to do their vetting thing! I wish it could be different but that's how it is.



Don't do that, it would be a waste of money as it would be identical to what you have. If you think you have a corrupted download, I assume you can uninstall/reinstall, or run some kind of verification and check? I don't have or know consoles at all I'm sorry.


The first patch for the PC version from GoG just came out today (see above).


Do you have any source for that timeline?

I'm no expert either, but, why is the "Super Moderator" in the consoles area of the forum responding to questions whilst also stating, "I don't have or know consoles at all I'm sorry" ? I appreciate the apology but it seems the simple answer to the original posted question is "No, I don't know when the first update for consoles is coming out, next question please". If the QA team worked as hard at testing as AndrewT does at typing, this thread would be non-existent. This reminds me of Christmas as a wee lad. You start off playing with a new toy, but by later in the day, it's broken and you're reading the new Giles book. Cheers!
 
The console vendors put the patches through their own QA, as well as going through ours. They do that to their own schedule, we cannot speed it up or influence it in any way. I'm afraid they will always be well behind the Steam version for this reason alone.

Then there is a matter of prioritisation; the Steam version gets patches first as that helps the highest number of users, by far. Then GoG as even though they have a very low number of users, the patch content is virtually the same as the Steam one so it's fairly quick to produce once the Steam one is out and looks OK.

Sadly that means the two console platforms come later still, as their player numbers are much lower than Steam, and the problems (and so the patches) are almost all different from the PC ones ... then MS/Sony have to do their vetting thing! I wish it could be different but that's how it is.



Don't do that, it would be a waste of money as it would be identical to what you have. If you think you have a corrupted download, I assume you can uninstall/reinstall, or run some kind of verification and check? I don't have or know consoles at all I'm sorry.


The first patch for the PC version from GoG just came out today (see above).


Do you have any source for that timeline?

I understand that patches have to be approved through Sony and XBox before they will allow it to be pushed, but if your honest answer is that the player base is to low you are never going to grow that base. My biggest issue is the game pad bug that doesn't allow you to block single work shifts, its game breaking and shouldn't exist. How during testing no one came across this bug is baffling, but even more baffling is that devs haven't responded to this issue in full instead they have this super moderator making them look inept. anything other than "I'm afraid they will always be well behind the Steam version for this reason alone." would be an acceptable answer. Customer service anyone LUL
 
I'm no expert either, but, why is the "Super Moderator" in the consoles area of the forum responding to questions whilst also stating, "I don't have or know consoles at all I'm sorry"
A moderator's job is to regulate the forums, it has nothing to do with supporting games.

I also, separately, do tech support; but I can't cover all games on all machines. We have other people who have and support consoles.
 
I understand that patches have to be approved through Sony and XBox before they will allow it to be pushed, but if your honest answer is that the player base is to low you are never going to grow that base.
They can't write patches for all platforms at once. Given that, they have to choose which ones to do first. If you are saying here we should do the lowest user populations first so as to help grow them, and leave the vast majority to be last, well, all I can say is it appears Paradox/Haemimont did not adopt that approach.


My biggest issue is the game pad bug that doesn't allow you to block single work shifts, its game breaking and shouldn't exist. How during testing no one came across this bug is baffling, but even more baffling is that devs haven't responded to this issue in full
They did respond, here:
https://forum.paradoxplaza.com/foru...se-worker-slot-on-xbox.1082989/#post-23995485
Whether you count that as 'in full' I don't know. But it seems clear it will be fixed when the patch comes through.
 
They can't write patches for all platforms at once. Given that, they have to choose which ones to do first. If you are saying here we should do the lowest user populations first so as to help grow them, and leave the vast majority to be last, well, all I can say is it appears Paradox/Haemimont did not adopt that approach.



They did respond, here:
https://forum.paradoxplaza.com/foru...se-worker-slot-on-xbox.1082989/#post-23995485
Whether you count that as 'in full' I don't know. But it seems clear it will be fixed when the patch comes through.


"Never quote or otherwise publicly respond to moderator posts"

Just so I fully understand, is that a personal preference or is that at the top of the list for the "Rules of Toyland"?
 
"Never quote or otherwise publicly respond to moderator posts"

Just so I fully understand, is that a personal preference or is that at the top of the list for the "Rules of Toyland"?
That solely refers to posts done for moderating purposes, which are orange or yellow. They are always to do with forum rules, one of which is that no public discussion of moderator or admin actions is allowed. You can remind yourself of the rules you agreed to follow when you signed up here by clicking on Rules of Conduct down the lower right of every page.

Posts from me in my tech support role (so in white) are obviously not included in the above rule.

I'm not sure what this has to do with the topic of this thread.
 
My sentiments exactly. I'm not sure what anything you've said in this entire thread has anything to do with the original post, which was "Do [sic] Somebody know when First updates comes for Console?" , which was what brought me here in the first place as I had the same question. You may have noticed that as the second entry in this thread.

Allow me to reiterate, Do you know when the first patch will be available for consoles? It's a simple question requiring nothing else than a "yes" or "no" answer.

Here's a quote that I'm sure you won't object to, another beauty from Bertrand Russell...
"I found prison in many ways quite agreeable. I had no engagements, no difficult decisions to make, no fear of callers, no interruptions to my work." I'm sure you remember it from his autobiography. I find it's relevance to this thread staggering. It's been delightful chatting with you.

Best regards,

Paul Summers
polygons@polygons.com
 
It’s now officially six days since the original question was posted. There’s been a lot of typing of many words but still not a “yes” or “no”. I think that gives you a good idea of how long the actual patch will take.

I think I need to take this to the top. Time to get one of the grown-ups involved. Let me speak to the “Super-Duper Moderator”.

So here we are in a forum, A support forum. Can’t get a simple answer to a simple question. Is that a paradox, or irony? I’m thinking it’s a paradox, only because that sounds better than “irony interactive”. What’s even more sad...that question will probably be answered in the next five minutes.
 
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The patch will be released when it's released! Not only does it have to meet Paradox QA, but then microsoft will have to approve it before it actualy makes it to consoles. That can take a while and Paradox would only be able to give you an estimated time of release, not an exact date. Even still, many people will complain even more if that estimated date passes with no release. If it actually manages to come out on the estimated date, people will still complain because there will probably be other bugs noticed or it doesn't 'fix' something like someone wanted. It's a never-ending problem that someone is always unhappy and continues to complain about future updates or lackthereof. I don't blame the company for not even giving a straight-up 'yes' or 'no' about updates or when they will become available. Have a bit of patience people!
 
Do you know when the first patch will be available for consoles? It's a simple question requiring nothing else than a "yes" or "no" answer.
I personally do not know that, no. Even if I did I couldn't reveal it before the product manager was ready to announce it, on pain of dismissal.

Most likely there is no fixed date even internally as there are too many uncertainties in testing - in the case of these console games, two lots of testing.