Needs Info Region Packs errors

[JMcgowan1979]

Information​

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Required​

Summary​

Region Packs errors

Steps to reproduce​

I've done the following steps 5 times, but I still get errors when downloading any of the region packs:

"I strongly recommend unsubscribing from all mods and region packs, and performing a clean reinstallation of the game. Once done, start a new unmodded city to test if the issues still occur:
1. Unsubscribe from all mods under mods.paradoxplaza.com and the Steam Workshop.
2. Manually delete the "CustomAssets" folder located at:
C:\Users\%username%\AppData\LocalLow\Colossal Order\Cities Skylines II.
3. Perform a clean reinstallation of the game:
• Uninstall the game from Steam.
• Manually delete the following folders, if they’re still there:
…\Steam\steamapps\common\Cities Skylines II\
…\AppData\LocalLow\Colossal Order\Cities Skylines II\
(Move the save files to a different location if you want to use them later)
(To see the AppData folder, make sure to enable "View Hidden Items" in File Explorer)
• Reinstall the game.
4. Launch the game from Steam and start a new unmodded City (do not load a previous save)"

When I'm ready to download the first mod, which is any region pack, I get the following error messages multiple times:

[CRITICAL] System update error during PrefabUpdate->TextureStreamingSystem:

KeyNotFoundException: The given key '9530229e7bd867df787e5b645b7e442f' was not present in the dictionary.
at System.Collections.Generic.Dictionary`2[TKey,TValue].get_Item (TKey key) [0x0001e] in <356d430fdcb04bbf8dc54776e1d3627f>:0
at Colossal.IO.AssetDatabase.VirtualTexturing.VTDatabase.GetTextureData (Colossal.Hash128 guid) [0x00000] in <e204981baa3d4b1ca12fa335a13465cc>:0
at Colossal.IO.AssetDatabase.VirtualTexturing.TextureStreamingSystem.GetTextureData (Colossal.Hash128 textureGuid) [0x00000] in <e204981baa3d4b1ca12fa335a13465cc>:0
at Colossal.IO.AssetDatabase.VTSurfaceDataHandler.AddToSystem (Colossal.IO.AssetDatabase.VirtualTexturing.AtlassedSize textureSize, System.String filePath, System.Int64 fileOffset, Colossal.IO.AssetDatabase.VirtualTexturing.TextureStreamingSystem textureStreamingSystem, System.Int32 stackConfigIndex, Colossal.IO.AssetDatabase.VirtualTexturing.VTAtlassingInfo vtAtlassingInfo, Colossal.IO.AssetDatabase.TexturesAsyncLoader texturesAsyncLoader, System.Int32 nbPreProcessedMidMipLevels) [0x000d7] in <e204981baa3d4b1ca12fa335a13465cc>:0
at Colossal.IO.AssetDatabase.SurfaceAsset.LoadVTAsync (Colossal.IO.AssetDatabase.VirtualTexturing.TextureStreamingSystem textureStreamingSystem, System.Int32 mipBias, System.Int32 tileSize, System.Int32 nbPreProcessedMidMipLevels, System.Boolean duplicate) [0x0026c] in <e204981baa3d4b1ca12fa335a13465cc>:0
Rethrow as Exception: Failed to load VT surface asset! Surface: FR_MixedCorner01_L5_2x2_LOD2_3205710ebd47d719981b7bb254405621 (SurfaceAsset:91d19d74f630a90a0d6f7c1b45b53502 [assetdb://paradoxmods/mods_subscribed/91930_4/French%20Pack.cok@FR_MixedCorner01_L5_2x2_LOD2_3205710ebd47d719981b7bb254405621.Surface]) VTSurface: StreamingData~/VT/FR_MixedCorner01_L5_2x2_LOD2_3205710ebd47d719981b7bb254405621 (VTSurfaceAsset:21445945553875528e419a80f468c107 [assetdb://paradoxmods/mods_subscribed/91930_4/French%20Pack.cok@StreamingData~/VT/FR_MixedCorner01_L5_2x2_LOD2_3205710ebd47d719981b7bb254405621.VTSurface])! The given key '9530229e7bd867df787e5b645b7e442f' was not present in the dictionary.
at Colossal.IO.AssetDatabase.SurfaceAsset.LoadVTAsync (Colossal.IO.AssetDatabase.VirtualTexturing.TextureStreamingSystem textureStreamingSystem, System.Int32 mipBias, System.Int32 tileSize, System.Int32 nbPreProcessedMidMipLevels, System.Boolean duplicate) [0x00381] in <e204981baa3d4b1ca12fa335a13465cc>:0
at Colossal.IO.AssetDatabase.VirtualTexturing.TextureStreamingSystem.OnUpdate () [0x00133] in <e204981baa3d4b1ca12fa335a13465cc>:0
at Unity.Entities.SystemBase.Update () [0x0004e] in <e125b05a4c73402481185d1a135059f5>:0
at Game.UpdateSystem.Update (Game.SystemUpdatePhase phase) [0x0004e] in <cc2da3314a404c70a203f382286b5d52>:0
Colossal.Logging.CustomLogHandler:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:LogFormat(LogType, String, Object[])
Colossal.Logging.UnityLogger:Log(Level, String, Exception)
Colossal.Logging.UnityLogger:CriticalFormat(Exception, String, Object, Object)
Game.UpdateSystem:Update(SystemUpdatePhase)
Game.Prefabs.PrefabSystem:OnUpdate()
Unity.Entities.SystemBase:Update()
Game.UpdateSystem:Update(SystemUpdatePhase)
Game.SceneFlow.GameManager:UpdateWorld()
Game.SceneFlow.GameManager:Update()

Expected Result​

I'm trying not to get the multiple error messages

Actual Result​

I've done the following steps 5 times but I still get errors when downloading the region packs:

"I strongly recommend unsubscribing from all mods and region packs, and performing a clean reinstallation of the game. Once done, start a new unmodded city to test if the issues still occur:
1. Unsubscribe from all mods under mods.paradoxplaza.com and the Steam Workshop.
2. Manually delete the "CustomAssets" folder located at:
C:\Users\%username%\AppData\LocalLow\Colossal Order\Cities Skylines II.
3. Perform a clean reinstallation of the game:
• Uninstall the game from Steam.
• Manually delete the following folders, if they’re still there:
…\Steam\steamapps\common\Cities Skylines II\
…\AppData\LocalLow\Colossal Order\Cities Skylines II\
(Move the save files to a different location if you want to use them later)
(To see the AppData folder, make sure to enable "View Hidden Items" in File Explorer)
• Reinstall the game.
4. Launch the game from Steam and start a new unmodded City (do not load a previous save)"

When I'm ready to download the first mod, which is any region pack, I get the following multiple error messages like the following:

[CRITICAL] System update error during PrefabUpdate->TextureStreamingSystem:

KeyNotFoundException: The given key '9530229e7bd867df787e5b645b7e442f' was not present in the dictionary.
at System.Collections.Generic.Dictionary`2[TKey,TValue].get_Item (TKey key) [0x0001e] in <356d430fdcb04bbf8dc54776e1d3627f>:0
at Colossal.IO.AssetDatabase.VirtualTexturing.VTDatabase.GetTextureData (Colossal.Hash128 guid) [0x00000] in <e204981baa3d4b1ca12fa335a13465cc>:0
at Colossal.IO.AssetDatabase.VirtualTexturing.TextureStreamingSystem.GetTextureData (Colossal.Hash128 textureGuid) [0x00000] in <e204981baa3d4b1ca12fa335a13465cc>:0
at Colossal.IO.AssetDatabase.VTSurfaceDataHandler.AddToSystem (Colossal.IO.AssetDatabase.VirtualTexturing.AtlassedSize textureSize, System.String filePath, System.Int64 fileOffset, Colossal.IO.AssetDatabase.VirtualTexturing.TextureStreamingSystem textureStreamingSystem, System.Int32 stackConfigIndex, Colossal.IO.AssetDatabase.VirtualTexturing.VTAtlassingInfo vtAtlassingInfo, Colossal.IO.AssetDatabase.TexturesAsyncLoader texturesAsyncLoader, System.Int32 nbPreProcessedMidMipLevels) [0x000d7] in <e204981baa3d4b1ca12fa335a13465cc>:0
at Colossal.IO.AssetDatabase.SurfaceAsset.LoadVTAsync (Colossal.IO.AssetDatabase.VirtualTexturing.TextureStreamingSystem textureStreamingSystem, System.Int32 mipBias, System.Int32 tileSize, System.Int32 nbPreProcessedMidMipLevels, System.Boolean duplicate) [0x0026c] in <e204981baa3d4b1ca12fa335a13465cc>:0
Rethrow as Exception: Failed to load VT surface asset! Surface: FR_MixedCorner01_L5_2x2_LOD2_3205710ebd47d719981b7bb254405621 (SurfaceAsset:91d19d74f630a90a0d6f7c1b45b53502 [assetdb://paradoxmods/mods_subscribed/91930_4/French%20Pack.cok@FR_MixedCorner01_L5_2x2_LOD2_3205710ebd47d719981b7bb254405621.Surface]) VTSurface: StreamingData~/VT/FR_MixedCorner01_L5_2x2_LOD2_3205710ebd47d719981b7bb254405621 (VTSurfaceAsset:21445945553875528e419a80f468c107 [assetdb://paradoxmods/mods_subscribed/91930_4/French%20Pack.cok@StreamingData~/VT/FR_MixedCorner01_L5_2x2_LOD2_3205710ebd47d719981b7bb254405621.VTSurface])! The given key '9530229e7bd867df787e5b645b7e442f' was not present in the dictionary.
at Colossal.IO.AssetDatabase.SurfaceAsset.LoadVTAsync (Colossal.IO.AssetDatabase.VirtualTexturing.TextureStreamingSystem textureStreamingSystem, System.Int32 mipBias, System.Int32 tileSize, System.Int32 nbPreProcessedMidMipLevels, System.Boolean duplicate) [0x00381] in <e204981baa3d4b1ca12fa335a13465cc>:0
at Colossal.IO.AssetDatabase.VirtualTexturing.TextureStreamingSystem.OnUpdate () [0x00133] in <e204981baa3d4b1ca12fa335a13465cc>:0
at Unity.Entities.SystemBase.Update () [0x0004e] in <e125b05a4c73402481185d1a135059f5>:0
at Game.UpdateSystem.Update (Game.SystemUpdatePhase phase) [0x0004e] in <cc2da3314a404c70a203f382286b5d52>:0
Colossal.Logging.CustomLogHandler:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:LogFormat(LogType, String, Object[])
Colossal.Logging.UnityLogger:Log(Level, String, Exception)
Colossal.Logging.UnityLogger:CriticalFormat(Exception, String, Object, Object)
Game.UpdateSystem:Update(SystemUpdatePhase)
Game.Prefabs.PrefabSystem:OnUpdate()
Unity.Entities.SystemBase:Update()
Game.UpdateSystem:Update(SystemUpdatePhase)
Game.SceneFlow.GameManager:UpdateWorld()
Game.SceneFlow.GameManager:Update()

These errors didn't start happening until the recent update. Once I start playing, it starts with causing the game to crash.

***If this doesn't get fixed in the next 48 hrs, I'm deleting the game for good. I'm tired of all the issues with this game.****

Game Version​

1.3.3f1 (1166.34240) [5841.24389]

What mods do you have installed?​

French Region Pack, German Region Pack, UK Region Pack, Japan Region Pack

Affected Feature​

• Interface
• Menu
• User Experience

Platform​

• Steam

Additional Information​

Save Game​

Other Attachments​

 

[pdx_Mimonsi]

Hello, please upload your Player.log file so we have the possbility to find your issue.

How much free storage do you have on your C-drive (System drive)? Mods are always installed on System, not where the game is installed.