Home Trending Latest threads New posts Developer diaries

Rome Gold installs but fails to start

Jump to latest Follow Reply
  • We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.
U

unmerged(161976)

Private
Sep 3, 2009
10
0
I just bought Rome Gold (physical CD from Amazon, not download).
I installed it and even re-installed it but get a message that says:

"Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.

This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix the problem"

Trying "Continue" does not work.

I did reinstall several times however this did not fix the problem and the game still will not start. I tried installing/reinstalling on a separate laptop - that did not work either.

I see from other posts with the same problem that information from DxDIALOG and Rome/settings.txt can help with diagnostics – they are posted below. There is no file called system.log in the Rome/logs folder.

Hope you can help, Thanks.

DxDIALOG
------------------
System Information
------------------
Time of this report: 9/9/2009, 12:23:43
Machine name: DELL-BOY
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.090206-1234)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell DXP051
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Memory: 1022MB RAM
Page File: 461MB used, 1483MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: RADEON X600 256MB HyperMemory
Manufacturer: ATI Technologies Inc.
Chip type: RADEON X600 (0x5B62)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_5B62&SUBSYS_06021002&REV_00
Display Memory: 256.0 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6561 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 8/4/2005 05:10:38, 205312 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: ati2mtag.sys
Mini VDD Date: 8/4/2005 05:10:18, 1273344 bytes
Device Identifier: {D7B71EE2-1822-11CF-136A-0826A1C2CB35}
Vendor ID: 0x1002
Device ID: 0x5B62
SubSys ID: 0x06021002
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801A7&REV_1032
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: sthda.sys
Driver Version: 5.10.4548.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/6/2005 22:40:48, 180736 bytes
Other Files:
Driver Provider: SigmaTel
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
Registry: OK
Sound Test Result: Not run
.............................................................
Settings.txt

gui={
language=l_english
}
graphics={
size={
x=1024
y=768
}

refreshRate=0
fullScreen=yes
shadows=no
shadowSize=1024
multisampling=2
anisotropicFiltering=0
gamma=50.000004
}
sound_fx_volume=100.000000
music_volume=100.000000
scroll_speed=100.000000
camera_rotation_speed=50.000000
zoom_speed=50.000004
mouse_speed=50.000000
master_volume=100.000000
ambient_volume=50.000000
mapRenderingOptions={
renderTrees=yes
}
lastplayer="Mr Human"
serveradress="diplomacy.valkyrienet.com"
autosave="NEVER"
difficulty="NORMAL"
outliner={
9 2 3 4 5 6 7 8 10 }
 
Your video driver is over 4 years old. Dell will certainly have an update for you, so apply that then re-install the game afresh.
 
Installed and re-installed but can't start up too !

it is the same case as above for me ...
could anyone tell me why ?

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ComponentModel.Win32Exception: 無法啟動這個應用程式，因為應用程式的設定不正確。重新安裝應用程式應該可以修復這個問題。
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at launcher.Form1.button1_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ButtonBase.WndProc(Message& m)
at System.Windows.Forms.Button.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
launcher
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Paradox%20Interactive/Europa%20Universalis%20-%20Rome/rome.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
 
Margunangelo, yours is not the same case at all. You have the JIT side-by-side issue, see the sticky thread on that topic.

vcst001, sorry I missed this last time. Edit your settings.txt and make refreshRate=60 and multisampling=0 . Then delete the contents of your rome/map/cache folder, and try again.
 
OK, uninstall the game completely, and manually delete the game directories. Then install it again but into a new directory like c:\games\rome . If it shows as version 2.0 then apply the 2.1 patch, if it shows 2.1 then that's fine as is. Now try the game.
 
OK, can we see your new settings.txt, system.log and errors.log files please?
 
Settings.txt and .log files

Settings.txt pasted below. NB I have tried it both with and without the changes you suggested in a previous post to refreshrate and multisampling; both before and after re-installing.

For system.log - is the file you mean the one in \windows\system32\config ? There are no files in the Rome game's subfolder called logs. I can't work out how to copy the \windows\system32\config\system.log file contents for you - trying to launch it gives an error "already in use".

errors.log - searching my c:\ drive fails to locate such a file.

Settings.txt
gui={
language=l_english
}
graphics={
size={
x=1024
y=768
}

refreshRate=60
fullScreen=yes
shadows=no
shadowSize=1024
multisampling=0
anisotropicFiltering=0
gamma=50.000004
}
sound_fx_volume=100.000000
music_volume=100.000000
scroll_speed=100.000000
camera_rotation_speed=50.000000
zoom_speed=50.000004
mouse_speed=50.000000
master_volume=100.000000
ambient_volume=50.000000
mapRenderingOptions={
renderTrees=yes
}
lastplayer="Mr Human"
serveradress="diplomacy.valkyrienet.com"
autosave="NEVER"
difficulty="NORMAL"
outliner={
9 2 3 4 5 6 7 8 10 }
 
Last edited:
vcst001 said:
For system.log - is the file you mean the one in \windows\system32\config ? There are no files in the Rome game's subfolder called logs.
Click to expand...
No. In the Rome directory is a sub-directory calls LOGS, it is in there.
 
No files of any description in \logs subdirectory

Thanks for the clarification.
Sorry, but as posted previously there are no files at all in the C:\Program Files\EU Rome Gold\logs\ subdirectory. 'EU Rome Gold\' being my choice for the non-default folder of course.
I have checked this after most of the re-installs I have tried, whether installled to default subdirectory or one of my choice. Each time no files at all in that subdirectory, let alone any with .log extension.
 
Not good, I don't really know what's happening here. Maybe try editing settings.txt again and change master_volume=-1, which stops all sound. But the fact that the install and first run does not create the system.log file is very disturbing, I guess the game is failing before it even gets to that point. Try running the file romegame.exe in the rome directory, rather that rome.exe - this skips the launcher.

Do you have access to a different PC to try that CD on?
 
Fails to work on 2 other machines

Unfortunately trying RomeGame.exe just gives the error "This application has failed to start because the application configuration is incorrect."

Trying to install on 2 further machines (one desktop, one laptop) results in the same difficulties as on this machine.
 
vcst001, as best I can tell your CD is faulty. Hopefully you can get a replacement from Amazon or whoever you bought it from.

Matoska, please start your own fresh thread with full problem and system details, as you see me ask for in almost every thread here. Thanks.
 
Rome GOLD won't work but separate copy of Rome does

After all the disappointment of being told I had probably bought a dud CD and that there was no fix, I surprised myself by buying a separate copy of Rome (not Rome:Gold). The stand alone Rome runs fine on the same PC for which Rome:Gold would not.

So, either the Rome:Gold problem was a poorly pressed CD (solution: throw it away, sorry) or it is a problem with the way the combined installation of Rome+Vae Victis has been written.
 
vcst001 said:
After all the disappointment of being told I had probably bought a dud CD and that there was no fix, I surprised myself by buying a separate copy of Rome (not Rome:Gold). The stand alone Rome runs fine on the same PC for which Rome:Gold would not.

So, either the Rome:Gold problem was a poorly pressed CD (solution: throw it away, sorry) or it is a problem with the way the combined installation of Rome+Vae Victis has been written.
Click to expand...

Thanks - If I see Rome somewhere I may try it. I was going to buy Hearts of Iron III, but if Rome Gold is a sample of Paradox products, I think I will pass. I own and play many games. While my computer is not new, the performance of Rome Gold is inexcusable.

After reading all the problems on these threads, I think your last comment about Rome:Gold being a poorly pressed CD is probably the answer. For all the work, and regardless of how many have gotten it to work ok, there is little other explanantion. Blame the computers, blame the drivers all you want, when most all games run but this one doesn't, the logical answer is that it is a bad game.
 
Rome Gold installs but fails to start - might patch 2.2 be a solution

Does Tech Support have any thoughts as to whether it is worthwhile trying patch 2.2 to see if it solves the problem described in this thread? You must know what sort of problems the patch fixes.
 
Last edited:
You must log in or register to reply here.
Top Bottom
Back