Surviving Mars - UI disappears on Mac

[Smikewolf]

Description
UI disappears on Mac

What is your game version?
227,923

Please explain your issue is in as much detail as possible.
So When I first get the view of Mars, the UI disappears completely, rendering the game unplayable

Can you replicate the issue?
every single time.

Attachments

 

[Ivan-Assen]

What is your Mac?

Can you try turning down the video preset in the pre-game options menu?

 

[Smikewolf]

Everything is either on Low or turned off. I've tried it full screen and Windowed and minimum resolution.

MacBook Air, I'm about to try it on my iMac

 

[RichBP]

I have the exact same problem on my 2017 13" MacBook Pro - |'ve logged a helpdesk ticket on this with a screenshot attached.

 

[apostlion]

Same problem on my early 2015 MacBook Air.

Sometimes UI resets itself after going to save menu or research, sometimes it does not. Sometimes, for example, borders are invisible but techs are visible, sometimes it's exactly the reverse. Game unplayable as of now.

 

[Felipandrias]

Same issue, same model as RichBP. Tried different video options, resolution, reinstalling and restarting the machine.

 

[Smikewolf]

Thanks for the screenshot RichBP, but that’s exactly what I get

 

[Sn0wRainy]

Same problem here. Tried different video options, resolution, reinstalling and restarting the machine too.
MacBook Pro (Retina, 13-inch, Early 2015), 2,7 GHz Intel Core i5, 8 GB 1867 MHz DDR3, Intel Iris Graphics 6100 1536 MB

 

[JfergTNYC]

Same issue here. Unplayable right now. UI just keeps going in an out, more often than not it is out. So far have never seen the research images in the tech tree. Most times just text in side menus appears with no graphics. I've tried ever preset graphics setting and nothing fixes it.

 

[BryanV]

I've got the same problem on a 2017 Macbook, i7, 16G.

I've restarted 10 times now. It's a toss up on what's missing, sometimes its the main UI is missing, sometimes the build menu and dialog UI elements, even had the landing location UI on the right disappear (could only see bars, and only when they were full).

Launched via Steam.

What is your game version?
227,923

 

[Smikewolf]

Doesn’t even let me press new game on iMac, i’ve tried restarting steam and the computers, same problem.

 

[Senecus]

This is how the game looks for me on my 2015 5k iMac.
Tried to change from windowed to full screen, details from low to ultra, various resolutions).

 

[Mav13]

Essentially the same problem for me, though doesn't start until after I try to open the research screen, where the tech icons are missing. Once I do that, menu backgrounds go missing in rest of UI or pop in and out. Tried restarting game, changing graphics options etc. Currently unplayable.

Late 2016 13" MacBook Pro, 3.3GHz i7, Intel Iris Graphics 550 1536 MB, game run on external 1080p screen but also tested on laptop screen with identical results.

 

[sir_wat]

Same problem here on 2016 13" MacBook Pro 3.1 GHz Intel Core i5.

UI flickers in and out and most of the time disappears altogether. Research page is unusable and no icons or text appears. Unplayable as of right now...

 

[chasm]

Early 2015 Macbook Air
Same symptoms as BryanV documented.

Unplayable until we get a fix. Have to stop and start the game every 1 minute to continue play before UI elements start dropping out again.

 

[Minutieusement]

I agree that this has rendered the game almost immediately unplayable. I'm on a 2017 13-inch MacBook Air.

 

[PieOrPaj]

I have the same problem on my 2017 MBP, fully updated high sierra.

Still much better than the crash I get on start in Linux though. At least I can play on the Mac. The tooltips are visible so if you lookup from youtube vides where the buttons are you can hover to see if you are on the right place.

 

[Son of Thor]

So, the consensus is the game is unplayable on MacOS upon launch. As a C:S player (payer) I'm not surprised. Can a Mac owner comment that the game actually works for them?

 

[Quisition]

I have played the game on MacOS (High Sierra on an iMac 27" (late 2013). Graphics works fairly well. I have an issue that sometimes the Game Menu button stops working and I can't get the Save/Quit etc.
The only major bummer so far is that I can't figure out a way to minimise/switch out from the game which I truly hate. Trying to transform my 'puter into a single task dumb*ss is not the way to go..

/Quistion

 

[Ivan-Assen]

Thank you for all the reports.
We found a Mac(book) that exhibits that problem, tomorrow we'll get it into the office and gently coerce it into cooperating with the authorities.