The game crashes in the menu. It is not playable. [MacOS]

[Antanitt]

Integrity​

I have verified my game files (on Steam)​

Yes

I have disabled all mods​

Yes

Required​

Summary​

The game crashes in the menu. It is not playable.

Description​

The game starts and music plays with a blurred screen (see first screenshot), then you can move in the menu without seeing what you are doing because of the blurred pixels and the absence of buttons (see second screenshot - sounds and mouse work).
For the log file I have copied the Mac/Steam report on a TextEdit file, then I have changed the extension in .log (hope that works).
Sometimes it seems it is only graphics, others it crashes to desktop, others returns to the loading screen with menu music.

Steps to reproduce​

Launch the game.

Game Version​

1.7.0

OS​

Mac

Additional​

Bug Type​

Crash to Desktop

Save Game​

Attachments​

View attachment Crash Log.log

Player Pain​

10

 

[PDX_Sosanna]

Has the game worked on this Mac before? In that case a full reinstallation of the game might help.
In case it doesn't help, I'm moving the thread to our Technical Support forum so you can get further assistance!

 

[Antanitt]

Has the game worked on this Mac before? In that case a full reinstallation of the game might help.
In case it doesn't help, I'm moving the thread to our Technical Support forum so you can get further assistance!

Yes it worked with the first versions (I have played several runs), then I haven't played it for a while until this DLC. I have already tried to reinstall the game completely removing all the mods (I tried only a language translation mod, but I have never started this new DLC with it because I guess it must be updated first).
Thank you for the attention.

 

[TinyWiking]

Looking at your specs I think the fact that you were able to run it in the past was a fluke and that something in the update stops it from working. Your graphics device is below minimum specs and the rest of your hardware is around the minimum mark.

It should be easy to test my theory about this though, if you right click Victoria 3 in your Steam Library > Properties > Betas > select 1.6.2 (I think that was the previous update) and then restart Steam the game will revert back. If it works fine, we know it's the update that made it unplayable, if not, something else has happened.

 

[Antanitt]

Looking at your specs I think the fact that you were able to run it in the past was a fluke and that something in the update stops it from working. Your graphics device is below minimum specs and the rest of your hardware is around the minimum mark.

It should be easy to test my theory about this though, if you right click Victoria 3 in your Steam Library > Properties > Betas > select 1.6.2 (I think that was the previous update) and then restart Steam the game will revert back. If it works fine, we know it's the update that made it unplayable, if not, something else has happened.

Ok, I see. Still, back at the time, with the first version, I could play until endgame several runs and get a bunch of achievements too.

Now, I have tried to downgrade to previous game versions: graphics seems to improve, the game freezes. One strange thing: the older the version the better the graphics (see the attached screenshot) but the worse the fluidity of the mouse.

Thank you for the attention.

 

[TinyWiking]

I'm afraid I don't know how to help here as I'm fairly confident that this is primarily down to your hardware and the changes made with the patch. Unless someone from the Victoria team can have a look at the specific error you got and perhaps add their thoughts on this I'd wager you'll have a hard time playing this unless you change your computer specs.

 

[AndrewT]

If this Mac only has an Intel video system, that is certainly the cause of your problem I'm afraid! As Christian says it was a fluke it ever ran, as it was never tested on that hardware.

Depending on when the game last worked for you, you should go back to that patch - 1.6 , 1.5 , 1.4 or whatever. Having done that you'll need to delete the Documents/Paradox Interactive/Victoria3 folders before starting the game, so that older version can write them the way it wants to.

Or play on any other machine you have access to with supported hardware. OR if you have Apple Bootcamp installed, play in Windows there.

Sorry for the bad news!