UPDATED 08/10/19 - Forum is being unlocked! (Connect your Steam account to sync your Owned Items!)

[ConjurerDragon]

My account is linked, but no matter how many times I try syncing (over the last 2 hours or so) Imperator won't show in my synced items, so i can't get to the subforums there. How do I fix this? Not like I just bought Imperator either, had it before release.

Only 54 icons are displayed below the Avatar.
Check
https://forum.paradoxplaza.com/forum/index.php?account/owneditems
if the new icon is perhaps in the "inactive" side. If so you have to move 1 active icon to inactive and then can move the new icon to active to have it visible on the forum.

If the icon is not there at all the syncing either needs longer or you did perhaps not yet install the game?

 

[Grunthex]

Only 54 icons are displayed below the Avatar.
Check
https://forum.paradoxplaza.com/forum/index.php?account/owneditems
if the new icon is perhaps in the "inactive" side. If so you have to move 1 active icon to inactive and then can move the new icon to active to have it visible on the forum.

If the icon is not there at all the syncing either needs longer or you did perhaps not yet install the game?

I've definitely installed and played, and it's not in my inactive. Hopefully by tomorrow it syncs properly.

 

[Mr. Capiatlist]

I've definitely installed and played, and it's not in my inactive. Hopefully by tomorrow it syncs properly.

I'm seeing it now.

 

[nocoolnamejim]

Hey Paradox team!

Just a friendly followup since it's been a couple of days. Any advice on how I should proceed here would be most welcome. I have the game in my Steam library. It shows as being purchased. I have a receipt email from Steam.

But neither the Bloodlines 2 website nor my Paradox account reflect my preorder of the game. The Bloodlines 2 website still has an option for me to preorder it rather than reflects that I have already done so.

Hello once again friendly neighborhood Paradox folks.

It's been another couple of days since my followup message. Should I be searching for an answer here or should I perhaps try logging a ticket to get my Paradox account, and the Bloodlines 2 website, to recignize my preorder and ownership of VtM2?

 

[Mr. Capiatlist]

Hello once again friendly neighborhood Paradox folks.

It's been another couple of days since my followup message. Should I be searching for an answer here or should I perhaps try logging a ticket to get my Paradox account, and the Bloodlines 2 website, to recignize my preorder and ownership of VtM2?

It certainly can't hurt.

 

[nocoolnamejim]

Thanks for the response! I went ahead and did so based on your suggestion.

 

[gigau]

My account is linked, but no matter how many times I try syncing (over the last 2 hours or so) Imperator won't show in my synced items, so i can't get to the subforums there. How do I fix this? Not like I just bought Imperator either, had it before release.

If you don't have access to the subforums, i suggest filing a ticket at support.paradoxplaza.com (if memory serves) as i see the SPQR icon under your name, on the side of your post.

 

[Grunthex]

If you don't have access to the subforums, i suggest filing a ticket at support.paradoxplaza.com (if memory serves) as i see the SPQR icon under your name, on the side of your post.

It straightened itself out overnight sometimes -- but thanks for the reply!

 

[gigau]

It straightened itself out overnight sometimes -- but thanks for the reply!

My pleasure.

Yeah, sometimes, it takes longer than usual.

 

[RobInconformista]

UPDATED 03/01/18
Due to some confusion and questions, I've updated the post with more information on what the actual link entails at the bottom.

Greetings everyone,
Changes to how owned items are registered on the forum has been made and it is awesome! All you need to get all your games registered is to follow the guide below!

Step 1.
Connect your Paradox account to your Steam account at accounts.paradoxplaza.com (as I'm already connected it says Disconnect)
View attachment 301487


We hope you enjoy the change and all feedback is greatly appreciated!

This explanation missed out a key step, so was very confusing. I had to click on "Edit Account" before getting the Step 1 screen. Previously Paradox servers gave errors on my forum account confirmation email, I was only able to do this as I kept the old dead email, which now worked when told inside a game to do the confirmation. Despite nagging me when Paradox had server errors so it COULD NOT work, I had no message saying to try again as it was fixed. All I'm trying to do, is find the Stellaris "Getting Started Guide" as the ingame tutorial doesn't seem to be really guiding me and I'm getting sucked into a/c & forum issues, rather than playing my new game

 

[AndrewT]

I can see you have linked with Steam as all your games there are your ownership list here yet no icons so you must not have run the sync.

Go into
https://forum.paradoxplaza.com/forum/index.php?account/owneditems
and hit Sync Owned Items.

 

[wolfing]

For some reason my PR key for Imperator doesn't seem to give me access to the sub-forums (like modding). I've unlinked/linked my Steam account several times on several days but that doesn't seem to help. Or is it that PR keys don't count as customer keys?

 

[Aardvark Bellay]

Disclaimer:i'm just another forum member.

... I've unlinked/linked my Steam account several times on several days...

...but did you synch Owned Items again too ?
No idea what "PR" keys are supposed to be.

 

[AndrewT]

For some reason my PR key for Imperator doesn't seem to give me access to the sub-forums (like modding). I've unlinked/linked my Steam account several times on several days but that doesn't seem to help. Or is it that PR keys don't count as customer keys?

If this is a press/reviewer pre-release key, it will indeed not show as an Owned Item without manual intervention.

Please lodge a ticket at paradox.zendesk.com with some proof of ownership, and we'll fix you up.

 

[Vogelwiese]

Is there a way for people that own the GOG version of Imperator to gain access to the subforums for that game?

 

[ConjurerDragon]

Is there a way for people that own the GOG version of Imperator to gain access to the subforums for that game?

You have to get a code from GOG if you bought the game there and enter it on the paradox forum
https://accounts.paradoxplaza.com/redeem
The same link is at the top of the forum labelled "Register A Game"

 

[Vogelwiese]

You have to get a code from GOG if you bought the game there and enter it on the paradox forum
https://accounts.paradoxplaza.com/redeem
The same link is at the top of the forum labelled "Register A Game"

I don't think I received any kind of code and can't fin anything on my GOG profile or on the games site either.

 

[AndrewT]

I don't think I received any kind of code and can't fin anything on my GOG profile or on the games site either.

It should be there; it is part of their job as a distributor to give those keys out. If not please contact them in the first instance. If they are not helpful lodge a support ticket at paradox.zendesk.com

 

[ConjurerDragon]

I don't think I received any kind of code and can't fin anything on my GOG profile or on the games site either.

Have you looked under "more" tab when looking at your game in your GOG game shelf?

I did not buy Imperator from GOG but it should look similar to that ("mehr" being "more"):

 

[Vogelwiese]

Have you looked under "more" tab when looking at your game in your GOG game shelf?

I did not buy Imperator from GOG but it should look similar to that ("mehr" being "more"):

View attachment 480355

Thanks I was looking in the Galaxy client and just couldn't find it.

It should be there; it is part of their job as a distributor to give those keys out. If not please contact them in the first instance. If they are not helpful lodge a support ticket at paradox.zendesk.com

All cleared up.