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phildiop

Private
19 Badges
Jun 26, 2025
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Information​

When reporting a crash, stability or performance problems, please use the Report a Crash button on the earlier screen​

[CLICK] I understand

Required​

Summary​

Can't get past the sky splash screen

Steps to reproduce​

Launching the game in any way

Expected Result​

The Main Menu screen

Actual Result​

A splash screen of a sky and water with no UI in which I can move the camera.

Game Version​

1.3.3f1

What mods do you have installed?​

None (I tried launching the game without mods)

Affected Feature​

  • Menu

Platform​

  • Steam

Additional Information​

Additional Information​

I tried the fixes and the game still won't lauch. I am launching it with mods disabled and without my save files, yet, the menu still won't even show up after booting up the game. I am launching the game both with the --disableModding and after renaming the folder containing my save files.

Save Game​



Other Attachments​

View attachment Player.log

 
Last edited:
Thank you for creating this report. I understand you have removed your save files and disabled all mods. Could you please attach your Player.log to this report, so we can investigate if there is anything else causing the issue for you?
I added it in the report and I am replying to this with the file as well.


The ''cannot find central directory'' errors are stated for save files I have since deleted from the main folder.
 

Attachments

  • Player.log
    57,3 KB · Views: 0
I added it in the report and I am replying to this with the file as well.


The ''cannot find central directory'' errors are stated for save files I have since deleted from the main folder.
Could you then attach a new Player.log from a launch after you deleted the files? It's hard to filter out issues that have been fixed in the meantime
 
This is the log from the launch after I renamed the save files folder. It's from the newly created folder, yet it still says that error.
I seems like your issues are caused by corrupt files in the steam cloud then.

You could check these steps to see if they solve your issues:
1. Go to https://store.steampowered.com/account/remotestorageapp/?appid=949230 while logged into the same account used to play CSII with
Download all the files that the user wants to preserve to a safe location outside of the game user folder. Like C:\SteamCloudBackup or just their Downloads folder if they are not too precious saves.
2. Reset the steam cloud, this unfortunately may reset some achievement progress tracking and paradox login+friends of chirper entitlements will be reset if owned. It will be necessary to log in the paradox account again to re-unlock them.
Start the game with the command line toggles `--developerMode --qaDeveloperMode` (game properties>General>launch options)
In the main menu, press Tab and navigate to Platforms
Expand Remote storages and press `Wipe data` under the Steamworks entry (this will irreversibly delete all the content on the steam cloud so make sure to have downloaded the things wanted to backup)
Remove the launch options from properties, or at least `--qaDeveloperMode` as it exposes some dangerous operation that can wipe data unnecessarily
3. Restart the game, confirm the game works locally
4. (optionally) The downloaded save games from step 1 that are not corrupted can be recovered
Close the game
Copy the cok files of the desired saves to Cities Skylines II user folder (it can be at the root and the file will remain read-only or into Saves/<userSteamId> and it will behave like a local save)
Start the game, load the desired save game, save to Steam cloud again.
Corrupted files that show an error with reads out of bounds or missing central directory are unfortunately completely broken and these can not be recovered.
 
This is a new log file generated after I disabled the could.
I have never tested this myself, but maybe this works for you:

1. Put steam into offline mode
2. Open the game, delete the affected file
3. Put steam into online mode again
4. Cloud is out of sync, choose to keep local changes#

The affected save is called steam file 51 Winnerpolis.cok.
 
I have never tested this myself, but maybe this works for you:

1. Put steam into offline mode
2. Open the game, delete the affected file
3. Put steam into online mode again
4. Cloud is out of sync, choose to keep local changes#

The affected save is called steam file 51 Winnerpolis.cok.
I put steam in offline mode, deactivated the cloud and the save has long been deleted, but the game is still showing the blurred sky screen.
 
I put steam in offline mode, deactivated the cloud and the save has long been deleted, but the game is still showing the blurred sky screen.
You also deleted Winnerpolis.cok.cid? Can you post logs again and show the content of the folder, please?
 
You also deleted Winnerpolis.cok.cid? Can you post logs again and show the content of the folder, please?
This file has been deleted as soon as I saw it in the Notepad as an error. I have also rename my Cities Skylines II folder, so no save files are supposed to load. The steam cloud isn't supposed to run either.

For some reason, the log file still shows the save.

In the meantime I will be uninstalling and reinstalling the game. If it doesn't work after this I really don't know how the save file could still affect the game...
 

Attachments

  • Player.log
    38,5 KB · Views: 0
Can you please show the content of the new Cities Skylines II Userdata folder?
These are all the files in the new Cities Skylines II folder. This is after reinstalling the game.
 

Attachments

  • content_load.json
    51 bytes · Views: 0
  • game_data.json
    33 bytes · Views: 0
  • launcher-settings.json
    256 bytes · Views: 0
  • Player.log
    75 KB · Views: 0
  • Player-prev.log
    35,5 KB · Views: 0
Looks like a problem save game in the Steam cloud:
[FileSystem] [ERROR] Error occured with steam file 64 Winner County.cok ICSharpCode.SharpZipLib.Zip.ZipException: Cannot find central directory
Put Steam in offline mode then start the game - do you still get this crash?