I can tell you what I expect of them in this particular case.
On April 18th they have promised us to improve on communication. Well, they should prove that. That means that reasonable questions should be answered in an equally meaningful way. And no, above quoted answer does NOT explain the reasons, neither in detail nor in a general manner. Why it doesn't do it, I have explained above already.
I have seen your explanation and do not find much logic behind. Why do you compare CS1 asset import with CS2 asset import?
Why do you assume that they should be the same or similar?
We know that CS2 assets are much more complex. To an extent that one of the modders (KingLeo, I believe) said that they are not going to make assets for CS2 because it is too complex process and requires some extra coding.
We do not know how CS2 handles the assets when compared to CS1, but why assume it is the same as in CS2.
CS1 is CS1.
CS2 is CS2, the devs themselves said that they have built it from scratch.
The questions you wanted to be answered, do not make sense in the first place.
Then, let's go even further.
Let's say we get very, very detailed explanation about what is the problem.
How is this going to help anyone of us?
Really, what difference it would make?
Would it somehow miraculously solve the problem?
I do not think so. Most likely it would probably just cause more confusion and backlash. Most people wouldn't understand much about it, the rest would critique CO that they cannot sort out "such a simple issue" in timely fashion.
I'll be honest, I see your post and similar ones as just rants of angry and unhappy customers.
I understand that, there are plenty of reasons to be angry and disappointed with CS2 launch and its current state.
At the same time I believe it is much better to focus on providing constructive feedback than just venting emotions.
ps. Myself I would really like to read a blog about what went wrong about Asset Import, to satisfy my own curiosity. At the same time I can clearly see how difficult it would be to write such blog in a way that average player could properly understand what are the problems and why they are so difficult to overcome.